The Used Car Index

2025 Ram Promaster problems

NHTSA lists 6 complaints for the 2025 Ram Promaster, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as RAM PROMASTER.

At a glance

Complaints
6
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
300,691
Investigations
0
Open investigations
0
Manufacturer communications
80

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE350.0%
STEERING233.3%
ELECTRICAL SYSTEM116.7%
LATCHES/LOCKS/LINKAGES116.7%
SERVICE BRAKES116.7%
UNKNOWN OR OTHER116.7%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure350.0%0.80
electrical electronic233.3%0.67
loss of control116.7%0.65
Severities
LabelCountShare of taggedMean confidence
moderate583.3%0.71
low116.7%0.73

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 6 tagged complaints of 6 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

26V621000

Date: 2026-09-29. Systems: STEERING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.

Consequence: A loss of power steering assist can increase the risk of a crash.

Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D

Do not drive: No. Park outside: No.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

25V720000

Date: 2025-10-23. Systems: ENGINE AND ENGINE COOLING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. (excerpt)

Consequence: Electrical circuits that overheat increase the risk of a fire. (excerpt)

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar (excerpt)

Do not drive: No. Park outside: No.

25V665000

Date: 2025-10-06. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power. (excerpt)

Consequence: A loss of drive power increases the risk of a crash. (excerpt)

Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer servic (excerpt)

Do not drive: No. Park outside: No.

25V330000

Date: 2025-05-21. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

80 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM26
ENGINE14
STRUCTURE12
UNKNOWN OR OTHER5
Engine3
A/C, Heater, Acuator2
Engine Cover, Security Gateway Module, Oil Fill Neck, Volt Battery2
Fuel Injector, Front Axle, Wheel Speed Sensor2

11034347

Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

No Start, Multiple Warning Lamps on, Relay Clicking Noise

11034346

Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033897

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033308

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033310

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

New Key Will Not Program, 0x22 Scan Tool Error

11032864

Date: 2026-05-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SENSOR a KNOCK

11032865

Date: 2026-05-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SENSOR a KNOCK

11032645

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032822

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PROMASTER6

Same model, other years

All model years | All Ram models

Other Ram models, 2025

Sources

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