The Used Car Index

2015 Ram Promaster City problems

NHTSA lists 27 complaints for the 2015 Ram Promaster City, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as RAM PROMASTER CITY.

At a glance

Complaints
27
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
61,791
Investigations
0
Open investigations
0
Manufacturer communications
280

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1555.6%
ELECTRICAL SYSTEM1140.7%
ENGINE1037.0%
ELECTRONIC STABILITY CONTROL (ESC)13.7%
EXTERIOR LIGHTING13.7%
FUEL/PROPULSION SYSTEM13.7%
STEERING13.7%
SUSPENSION13.7%
UNKNOWN OR OTHER13.7%
VEHICLE SPEED CONTROL13.7%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
POWER TRAINAUTOMATIC TRANSMISSION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic933.3%0.76
loss of control725.9%0.82
mechanical failure311.1%0.71
fire or overheating27.4%0.93
fluid or fuel leak27.4%0.96
noise or comfort27.4%0.52
unclear27.4%0.50
Severities
LabelCountShare of taggedMean confidence
moderate2074.1%0.87
low622.2%0.86
high13.7%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 27 tagged complaints of 27 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

17V824000

Date: 2017-12-21. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)

Do not drive: No. Park outside: No.

17V601000

Date: 2017-09-26. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor (excerpt)

Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62. (excerpt)

Do not drive: No. Park outside: No.

16V253000

Date: 2016-04-28. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. (excerpt)

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

280 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT90
ELECTRICAL SYSTEM47
POWER TRAIN45
ENGINE AND ENGINE COOLING39
STRUCTURE26
ENGINE19
VISIBILITY12
FUEL SYSTEM, GASOLINE11

10251783

Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10244356

Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

10244403

Date: 2023-09-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

MIL/check engine lamp comes on after performing U90 recall PCM software update.

10248564

Date: 2023-09-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

MIL/check engine lamp comes on after performing U90 recall PCM software update.

10244348

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10248509

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10243215

Date: 2023-08-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Emissions Recall U90 - Catalyst Efficiency

10243208

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

10243209

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PROMASTER CITY27

Same model, other years

All model years | All Ram models

Other Ram models, 2015

Sources

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