The Used Car Index

2017 Ram Promaster City problems

NHTSA lists 19 complaints for the 2017 Ram Promaster City, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as RAM PROMASTER CITY.

At a glance

Complaints
19
With crash
0
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
61,791
Investigations
0
Open investigations
0
Manufacturer communications
235

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE842.1%
UNKNOWN OR OTHER526.3%
ELECTRICAL SYSTEM421.1%
VISIBILITY/WIPER315.8%
EXTERIOR LIGHTING210.5%
FUEL SYSTEM, GASOLINE15.3%
LANE DEPARTURE15.3%
STRUCTURE15.3%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREBLIND SPOT DETECTION1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control526.3%0.69
mechanical failure421.1%0.82
electrical electronic315.8%0.84
visibility or lighting315.8%0.96
fluid or fuel leak210.5%0.61
fire or overheating15.3%1.00
structural or corrosion15.3%0.86
Severities
LabelCountShare of taggedMean confidence
moderate1157.9%0.81
low736.8%0.87
high15.3%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 19 tagged complaints of 19 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

17V824000

Date: 2017-12-21. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)

Do not drive: No. Park outside: No.

17V601000

Date: 2017-09-26. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor (excerpt)

Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62. (excerpt)

Do not drive: No. Park outside: No.

16V953000

Date: 2016-12-28. Systems: AIR BAGS.

Defect: Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.

Consequence: If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.

Remedy: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

235 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT84
ENGINE AND ENGINE COOLING35
ELECTRICAL SYSTEM34
STRUCTURE23
POWER TRAIN18
ENGINE17
VISIBILITY11
EXTERIOR LIGHTING8

11024056

Date: 2025-10-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): a P1DB7-00 - Torque Converter Clutch Performance.

11017977

Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

"2.4L Excessive Oil Consumption XS1 Warranty Extension The customer may describe one or more of the following: a Oil pressure low indicator lamp illumination between oil changes. a Excessive oil consumption This bulletin involves performing an oil consumption verification test and possibly repla

11006983

Date: 2024-08-29. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

"2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: a Oil pressure low indicator lamp illumination between oil changes. a Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly repl

10251783

Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10244356

Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

10244348

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10248509

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10243208

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

10243209

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PROMASTER CITY19

Same model, other years

All model years | All Ram models

Other Ram models, 2017

Sources

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