NHTSA lists 16 complaints for the 2018 Ram Promaster City, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as RAM PROMASTER CITY.
At a glance
Complaints
16
With crash
0
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,460
Investigations
0
Open investigations
0
Manufacturer communications
221
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE
7
43.8%
ELECTRICAL SYSTEM
3
18.8%
EXTERIOR LIGHTING
2
12.5%
POWER TRAIN
2
12.5%
ENGINE AND ENGINE COOLING
1
6.3%
FUEL/PROPULSION SYSTEM
1
6.3%
SEAT BELTS
1
6.3%
SERVICE BRAKES
1
6.3%
STEERING
1
6.3%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Consequence: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
221 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
85
ELECTRICAL SYSTEM
37
ENGINE AND ENGINE COOLING
31
STRUCTURE
23
ENGINE
17
POWER TRAIN
12
VISIBILITY
11
FUEL SYSTEM, GASOLINE
7
11024056
Date: 2025-10-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): a P1DB7-00 - Torque Converter Clutch Performance.
11017977
Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"2.4L Excessive Oil Consumption XS1 Warranty Extension The customer may describe one or more of the following: a Oil pressure low indicator lamp illumination between oil changes. a Excessive oil consumption This bulletin involves performing an oil consumption verification test and possibly repla
11006983
Date: 2024-08-29. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: a Oil pressure low indicator lamp illumination between oil changes. a Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly repl
10251783
Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10244348
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10243208
Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.