The Used Car Index

2022 Ram Promaster City problems

NHTSA lists 2 complaints for the 2022 Ram Promaster City, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as RAM PROMASTER CITY.

At a glance

Complaints
2
With crash
0
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
9

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE2100.0%
ELECTRICAL SYSTEM150.0%
POWER TRAIN150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fire or overheating150.0%0.96
loss of control150.0%0.57
Severities
LabelCountShare of taggedMean confidence
high150.0%0.72
moderate150.0%0.36

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

9 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM3
STRUCTURE2
BCM1
POWER TRAIN1
Shock, Strut1
SUSPENSION1

11026677

Date: 2025-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): a B1E21-96 - Backup Battery Component Internal Failure.

11026549

Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): a B1E21-96 - Backup Battery Component Internal Failure

11025515

Date: 2025-11-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11024056

Date: 2025-10-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): a P1DB7-00 - Torque Converter Clutch Performance.

11023326

Date: 2025-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11023168

Date: 2025-09-12. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11021029

Date: 2025-07-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: a Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

11018676

Date: 2025-05-21. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "

11017878

Date: 2025-05-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Replacement BCM Will Not Proxi Align

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PROMASTER CITY2

Same model, other years

All model years | All Ram models

Other Ram models, 2022

Sources

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