NHTSA lists 5 complaints for the 2021 Ram Promaster City, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as RAM PROMASTER CITY.
At a glance
Complaints
5
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
23,853
Investigations
0
Open investigations
0
Manufacturer communications
62
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE
3
60.0%
EQUIPMENT
1
20.0%
EXTERIOR LIGHTING
1
20.0%
SEAT BELTS
1
20.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Date: 2021-03-09. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
62 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
20
ENGINE AND ENGINE COOLING
12
EQUIPMENT
12
POWER TRAIN
9
STRUCTURE
6
VISIBILITY
5
SUSPENSION
3
UNKNOWN OR OTHER
3
11025515
Date: 2025-11-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
11024056
Date: 2025-10-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): a P1DB7-00 - Torque Converter Clutch Performance.
11023326
Date: 2025-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
11023168
Date: 2025-09-12. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
11018676
Date: 2025-05-21. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
11017878
Date: 2025-05-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Replacement BCM Will Not Proxi Align
11000824
Date: 2024-05-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is
10251783
Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.