The Used Car Index

2022 Ram Promaster problems

NHTSA lists 66 complaints for the 2022 Ram Promaster, 1 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as RAM PROMASTER.

At a glance

Complaints
66
With crash
1
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,033,433
Investigations
1
Open investigations
1
Manufacturer communications
239

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING2131.8%
FORWARD COLLISION AVOIDANCE1522.7%
ELECTRICAL SYSTEM1421.2%
ENGINE812.1%
SERVICE BRAKES710.6%
STRUCTURE69.1%
VEHICLE SPEED CONTROL69.1%
UNKNOWN OR OTHER57.6%
ENGINE AND ENGINE COOLING23.0%
EQUIPMENT23.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL7
FORWARD COLLISION AVOIDANCEWARNINGS6
STRUCTUREBODY5
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING4
EQUIPMENT ADAPTIVE/MOBILITYWHEELCHAIR LIFT/RAMP1
FORWARD COLLISION AVOIDANCESENSING SYSTEM1
LANE DEPARTUREWARNING1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2639.4%0.81
loss of control2030.3%0.71
mechanical failure57.6%0.77
unclear57.6%0.83
fire or overheating34.5%0.99
structural or corrosion34.5%0.68
fluid or fuel leak23.0%0.98
restraint or airbag11.5%0.99
visibility or lighting11.5%0.69
Severities
LabelCountShare of taggedMean confidence
moderate5075.8%0.86
low1218.2%0.70
high34.5%0.76
none11.5%0.92

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 66 tagged complaints of 66 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

9 recalls.

26V621000

Date: 2026-09-29. Systems: STEERING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.

Consequence: A loss of power steering assist can increase the risk of a crash.

Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D

Do not drive: No. Park outside: No.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

25V720000

Date: 2025-10-23. Systems: ENGINE AND ENGINE COOLING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. (excerpt)

Consequence: Electrical circuits that overheat increase the risk of a fire. (excerpt)

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar (excerpt)

Do not drive: No. Park outside: No.

25V330000

Date: 2025-05-21. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Do not drive: No. Park outside: No.

24V436000

Date: 2024-06-13. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andA Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federa (excerpt)

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B. (excerpt)

Do not drive: No. Park outside: No.

24V416000

Date: 2024-06-06. Systems: EQUIPMENT, SEATS, STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Do not drive: No. Park outside: No.

24V197000

Date: 2024-03-14. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Do not drive: No. Park outside: No.

24V129000

Date: 2024-02-22. Systems: SEAT BELTS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

Do not drive: No. Park outside: No.

22V947000

Date: 2022-12-22. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

PE26002

Opened: 2026-03-02. Closed: Not listed.

Loss of Power Steering Assist

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering ef

Systems: ELECTRICAL SYSTEM, STEERING.

Linked campaign numbers: 26E067, 26V621.

Manufacturer communications

239 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM66
EQUIPMENT57
ENGINE AND ENGINE COOLING28
POWER TRAIN20
STRUCTURE19
BACK OVER PREVENTION13
ENGINE13
UNKNOWN OR OTHER13

11034346

Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033897

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033308

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033310

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

New Key Will Not Program, 0x22 Scan Tool Error

11032864

Date: 2026-05-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SENSOR a KNOCK

11032865

Date: 2026-05-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SENSOR a KNOCK

11032645

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032822

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11031468

Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

New Key Will Not Program, 0x22 Scan Tool Error

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PROMASTER66

Same model, other years

All model years | All Ram models

Other Ram models, 2022

Sources

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