NHTSA lists 111 complaints for the 2021 Ram Promaster, 1 of them mention a crash and 3 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as RAM PROMASTER.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-10-23. Systems: ENGINE AND ENGINE COOLING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. (excerpt)
Consequence: Electrical circuits that overheat increase the risk of a fire. (excerpt)
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-08-26. Systems: BACK OVER PREVENTION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Do not drive: No. Park outside: No.
Date: 2024-06-06. Systems: EQUIPMENT, SEATS, STRUCTURE.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Do not drive: No. Park outside: No.
Date: 2024-04-25. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy: Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
Do not drive: No. Park outside: No.
Date: 2024-03-14. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
Do not drive: No. Park outside: No.
Date: 2023-04-27. Systems: POWER TRAIN.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Consequence: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Do not drive: No. Park outside: No.
Date: 2021-09-09. Systems: SEAT BELTS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Do not drive: No. Park outside: No.
Manufacturer communications
195 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 37 |
|---|
| POWER TRAIN | 29 |
|---|
| ENGINE AND ENGINE COOLING | 28 |
|---|
| EQUIPMENT | 27 |
|---|
| STRUCTURE | 24 |
|---|
| ENGINE | 19 |
|---|
| VISIBILITY | 15 |
|---|
| PARKING BRAKE | 6 |
|---|
11033975
Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
11033897
Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
11033308
Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
11031241
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
11030431
Date: 2026-03-27. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Water Leak From Roof Area.
11030035
Date: 2026-03-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11029763
Date: 2026-02-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
WATER PUMP
11029764
Date: 2026-02-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
WATER PUMP
11028904
Date: 2026-02-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11027843
Date: 2026-01-21. Type: Warranty Program/Extension. Systems: ENGINE.
D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements