The Used Car Index

2009 Western Star 5700 problems

No complaints are listed for the 2009 Western Star 5700. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as WESTERN STAR 5700.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
438,255
Investigations
1
Open investigations
0
Manufacturer communications
235

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

17V810000

Date: 2017-12-15. Systems: EQUIPMENT.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)

Do not drive: No. Park outside: No.

17V761000

Date: 2017-11-27. Systems: EXTERIOR LIGHTING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

AQ18002

Opened: 2018-04-23. Closed: 2024-07-11.

Daimler Trucks North America Recalls

On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio

Systems: EXTERIOR LIGHTING, STEERING.

Linked campaign numbers: None listed.

Manufacturer communications

235 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT105
ENGINE AND ENGINE COOLING38
ENGINE25
ELECTRICAL SYSTEM22
FUEL SYSTEM, GASOLINE17
FUEL SYSTEM, DIESEL13
POWER TRAIN13
FUEL SYSTEM, OTHER7

10214907

Date: 2022-06-27. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Updated Western Star Service Bulletin for HVAC Actuator Replacement

10202728

Date: 2021-10-18. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.

10190549

Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

10176998

Date: 2020-06-29. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

Western Star Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in

10170323

Date: 2020-01-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.

10166432

Date: 2019-10-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.

10165427

Date: 2019-09-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Tool Letter for ICC5 Programming Cable

10163575

Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.

10163579

Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.

Service Bulletin sent out to customers regarding ABS solenoids not doing self check. Correction of this failure involves installing a relay jumper assembly.

10163580

Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Service Bulletin sent out to customers to repair damaged MCM 21-pin connector, terminals, and minor wiring.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
57000

Same model, other years

All model years | All Western Star models

Other Western Star models, 2009

Sources

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