No complaints are listed for the 2016 Western Star 5700. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as WESTERN STAR 5700.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2019-11-04. Systems: VISIBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Consequence: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Do not drive: No. Park outside: No.
Date: 2017-12-15. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-11-27. Systems: EXTERIOR LIGHTING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Do not drive: No. Park outside: No.
Date: 2016-10-05. Systems: SEAT BELTS.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Consequence: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners on February 24, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-725.
Do not drive: No. Park outside: No.
Date: 2016-08-31. Systems: POWER TRAIN.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. (excerpt)
Consequence: If a wheel separates from the axle, there would be an increased risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
618 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 209 |
|---|
| ENGINE AND ENGINE COOLING | 154 |
|---|
| ENGINE | 93 |
|---|
| ELECTRICAL SYSTEM | 78 |
|---|
| POWER TRAIN | 65 |
|---|
| FUEL SYSTEM, DIESEL | 29 |
|---|
| FUEL SYSTEM, GASOLINE | 27 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 24 |
|---|
11017553
Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Service Solution for DT12 Oil Plug Ports
11016309
Date: 2025-03-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014818
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014819
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for turbo oil drain cracking
11013196
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11013199
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
11013201
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for GATS2.4 being expanding to DD15
11013204
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11013206
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for turbo oil drain cracking
11013219
Date: 2025-01-14. Type: Other. Systems: STEERING.
Service Solution for Power Steering Reservoir Fill Cap Venting