NHTSA lists 1 complaints for the 2022 Western Star 5700, 0 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as WESTERN STAR 5700.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
12,470
Investigations
2
Open investigations
1
Manufacturer communications
61
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
FORWARD COLLISION AVOIDANCE
1
100.0%
SERVICE BRAKES
1
100.0%
VEHICLE SPEED CONTROL
1
100.0%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requiremen (excerpt)
Consequence: An overloaded vehicle can increase the risk of a crash. (excerpt)
Remedy: Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933. (excerpt)
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Consequence: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 1 open.
EA25006
Opened: 2025-10-23. Closed: Not listed.
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forwar
Systems: FORWARD COLLISION AVOIDANCE.
Linked campaign numbers: None listed.
PE23010
Opened: 2023-05-26. Closed: 2025-10-23.
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forwar
Systems: FORWARD COLLISION AVOIDANCE.
Linked campaign numbers: None listed.
Manufacturer communications
61 manufacturer communications.
Communications by system
System
Count
ENGINE
22
EQUIPMENT
14
ELECTRICAL SYSTEM
12
POWER TRAIN
12
ENGINE AND ENGINE COOLING
8
EQUIPMENT ADAPTIVE/MOBILITY
3
UNKNOWN OR OTHER
3
FUEL SYSTEM, GASOLINE
1
11034507
Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
11030507
Date: 2026-03-19. Type: Other. Systems: ENGINE.
CX Advocate for discolored coolant surge tanks (24CSA-20)
11030281
Date: 2025-10-17. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Technical Service Bulletin for TufTrac M12 Bolts
11024958
Date: 2025-10-16. Type: Other. Systems: ENGINE.
CX Advocate for ConMet Oil Pan Insert Additional Issues
11024966
Date: 2025-10-16. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
CX Advocate for technical questions/issues raised
11023683
Date: 2025-09-18. Type: Other. Systems: ENGINE, POWER TRAIN.
CX Advocate for technical questions/issues raised
11022341
Date: 2025-08-21. Type: Other. Systems: ENGINE, POWER TRAIN, UNKNOWN OR OTHER.
CX Advocate for technical questions/issues raised
11022317
Date: 2025-08-15. Type: Other. Systems: ENGINE.
Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks
11017553
Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Service Solution for DT12 Oil Plug Ports
11017528
Date: 2025-04-17. Type: Other. Systems: ENGINE.
CX Advocate for DPF Outlet Temp High Gen5 DD15 ENGINES
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.