No complaints are listed for the 2012 Western Star 5700. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as WESTERN STAR 5700.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2017-12-15. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-11-27. Systems: EXTERIOR LIGHTING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
AQ18002
Opened: 2018-04-23. Closed: 2024-07-11.
Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio
Systems: EXTERIOR LIGHTING, STEERING.
Linked campaign numbers: None listed.
Manufacturer communications
307 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 123 |
|---|
| ENGINE AND ENGINE COOLING | 56 |
|---|
| ELECTRICAL SYSTEM | 35 |
|---|
| POWER TRAIN | 30 |
|---|
| ENGINE | 27 |
|---|
| FUEL SYSTEM, GASOLINE | 19 |
|---|
| FUEL SYSTEM, DIESEL | 16 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 10 |
|---|
10214907
Date: 2022-06-27. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Updated Western Star Service Bulletin for HVAC Actuator Replacement
10210548
Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extend
10202728
Date: 2021-10-18. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
10198595
Date: 2021-06-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
10190549
Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
10184029
Date: 2020-12-08. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, STEERING.
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include
10183988
Date: 2020-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN, STEERING.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, ste
10189332
Date: 2020-10-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet is
10180350
Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STEERING.
Tech Talk discussion about power steering fluid.
10180382
Date: 2020-09-15. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.