The Used Car Index

2002 Western Star 5700 problems

No complaints are listed for the 2002 Western Star 5700. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as WESTERN STAR 5700.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
24,860
Investigations
1
Open investigations
0
Manufacturer communications
115

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

17V810000

Date: 2017-12-15. Systems: EQUIPMENT.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

AQ18002

Opened: 2018-04-23. Closed: 2024-07-11.

Daimler Trucks North America Recalls

On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio

Systems: EXTERIOR LIGHTING, STEERING.

Linked campaign numbers: None listed.

Manufacturer communications

115 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT53
ENGINE AND ENGINE COOLING13
ELECTRICAL SYSTEM12
FUEL SYSTEM, GASOLINE11
ENGINE10
POWER TRAIN7
STRUCTURE6
FUEL SYSTEM, DIESEL4

10176998

Date: 2020-06-29. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

Western Star Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in

10163575

Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.

10163579

Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.

Service Bulletin sent out to customers regarding ABS solenoids not doing self check. Correction of this failure involves installing a relay jumper assembly.

10163580

Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Service Bulletin sent out to customers to repair damaged MCM 21-pin connector, terminals, and minor wiring.

10163472

Date: 2019-06-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

HDEP MCM 21 Pin Service Jumper Replacement

10160770

Date: 2019-03-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting

10156348

Date: 2019-02-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Reminder: Paper Service Bulletin Mailings Are Discontinued

10154501

Date: 2019-01-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, POWER TRAIN.

Detroit DT12 Split Rod Bushing Repair letter to customer

10154502

Date: 2019-01-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Service Information Bulletin- Input Shaft Pilot Bearing Measurement Specification

10154441

Date: 2019-01-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Service Bulletin Paper Copy Mailings Are Discontinued

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
57000

Same model, other years

All model years | All Western Star models

Other Western Star models, 2002

Sources

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