The Used Car Index

2017 Altec Digger Derrick problems

No complaints are listed for the 2017 Altec Digger Derrick. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as ALTEC DIGGER DERRICK.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
15
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
14,389
Investigations
0
Open investigations
0
Manufacturer communications
22

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

15 recalls. Showing the latest 10 of 15.

25V562000

Date: 2025-08-29. Systems: STRUCTURE.

Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

Consequence: A cable step that fails during use increases the risk of injury.

Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.

Do not drive: No. Park outside: No.

23V636000

Date: 2023-09-14. Systems: EQUIPMENT.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.

Consequence: An uncontrolled load falling increases the risk of injury to personnel or others nearby.

Remedy: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.

Do not drive: No. Park outside: No.

23V326000

Date: 2023-05-04. Systems: EQUIPMENT.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.

Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.

Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3076.

Do not drive: No. Park outside: No.

23V216000

Date: 2023-03-30. Systems: STRUCTURE.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.

Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.

Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.

Do not drive: No. Park outside: No.

22V349000

Date: 2022-05-18. Systems: EQUIPMENT.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.

Consequence: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.

Remedy: Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.

Do not drive: No. Park outside: No.

21V559000

Date: 2021-07-22. Systems: EQUIPMENT.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2021 DH, D3000, DT65, and DT85 Digger Derricks. The operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controls.

Consequence: An unintentionally engaged joystick could result in uncontrolled movement of an unbalanced load, increasing the risk of injury.

Remedy: Altec will provide a guard kit to install over the pole guide controls, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 829.

Do not drive: No. Park outside: No.

19V710000

Date: 2019-10-04. Systems: EQUIPMENT.

Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2019 Altec D2/3/4B, DLB, DMB, DHB, DT65 and DT80 Digger Derrick vehicles. The outrigger valves may be plumbed incorrectly. As a result, the outriggers could continue retracting after an operator has stopped controlling them.

Consequence: If the outriggers continue to retract without command, the unit may become unstable and collapse, increasing the risk of injury or death to those nearby.

Remedy: Altec will notify owners, and dealers will inspect the outrigger valve plumbing correcting it as necessary, free of charge. The recall began November 25, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 739.

Do not drive: No. Park outside: No.

19V365000

Date: 2019-05-13. Systems: EQUIPMENT.

Defect: Altec Industries Inc. (Altec) is recalling certain 2009-2019 DL/DM, DL/DMB, DH, D/2/3/4, and DC Digger Derrick vehicles. The slope indicator placard card may falsely indicate that the unit could be used without leveling on a 5 degree slope.

Consequence: An operator may improperly set up the unit, making the unit unstable, thus increasing the risk of injury.

Remedy: Altec will notify owners, and issue CSN 719 to owners, instructing them to remove the incorrect placards, free of charge. The recall began July 2, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 719.

Do not drive: No. Park outside: No.

19V127000

Date: 2019-02-27. Systems: EQUIPMENT.

Defect: Altec Industries, Inc (Altec) is recalling certain 2003-2019 Altec DL/DM, DL/DMB, and DC Digger Derrick vehicles. The pedestal tube welds may crack over time.

Consequence: Unrepaired cracks may result in failure of the pedestal and uncontrolled movement increasing the risk of injury.

Remedy: Altec will notify owners and will provide repairs as necessary and a reinforcing kit. The recall began April 3, 2019. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 713.

Do not drive: No. Park outside: No.

18V873000

Date: 2018-12-07. Systems: EXTERIOR LIGHTING.

Defect: Altec Industries, Inc is recalling certain 2017-2018 Digger Derrick, Aerial Devices, and Service Body vehicles, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such these vehicles fail to comply to with the requirements of Federal Motor Vehicle Safety Standard FMVSS 108, (excerpt)

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash. (excerpt)

Remedy: Altec will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 7, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 708. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

22 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT12
ELECTRICAL SYSTEM5
ENGINE AND ENGINE COOLING4
UNKNOWN OR OTHER4
STRUCTURE3
FUEL SYSTEM, DIESEL2
PARKING BRAKE2
POWER TRAIN2

11019668

Date: 2025-06-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. Altec has had no reports of this issue

11007531

Date: 2024-09-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to December 2023 could contain stitch welds rather than the required continuous welds, which could result in cracks forming in the subbase.

11001160

Date: 2024-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.

Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.

10251642

Date: 2024-03-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020, equipped with a Hetronic radio control system have experienced frequent dropouts or would not connect to the receiver. When the remotes were tested, the radio firmware was found to be at fault. Hetron

10245532

Date: 2023-11-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, UNKNOWN OR OTHER.

Altec has learned that an incorrect grade auger retention pin could be installed on certain DC, DL, and DM derricks built from July 2015 to August 2023. Over time, this could result in the pin becoming damaged.

10239080

Date: 2023-07-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Navistar has decided that a defect which relates to motor

10238374

Date: 2023-06-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec has created a kit to eliminate the possible p

10210823

Date: 2022-05-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. Altec has learned that the units affe

10210542

Date: 2022-04-29. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Altec has learned that the lift cylinder pivot pin retainers may bend or break during use on DT80 digger derricks built from March 2007 to October 2021. If the pin retainer fails, the pivot pin will still be held in place in the turntable or lower boom by retaining rings. However, the pin will be ab

10210534

Date: 2022-04-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit when the outriggers and tools mode is engag

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DIGGER DERRICK0

Same model, other years

All model years | All Altec models

Other Altec models, 2017

Sources

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