No complaints are listed for the 2020 Altec Digger Derrick. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as ALTEC DIGGER DERRICK.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
11 recalls. Showing the latest 10 of 11.
Date: 2025-08-29. Systems: STRUCTURE.
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Consequence: A cable step that fails during use increases the risk of injury.
Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Do not drive: No. Park outside: No.
Date: 2023-09-14. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Consequence: An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Remedy: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
Do not drive: No. Park outside: No.
Date: 2023-05-04. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3076.
Do not drive: No. Park outside: No.
Date: 2023-03-30. Systems: STRUCTURE.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.
Do not drive: No. Park outside: No.
Date: 2022-05-18. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.
Consequence: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.
Remedy: Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.
Do not drive: No. Park outside: No.
Date: 2022-02-09. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
Consequence: Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
Remedy: Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.
Do not drive: No. Park outside: No.
Date: 2021-07-22. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2021 DH, D3000, DT65, and DT85 Digger Derricks. The operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controls.
Consequence: An unintentionally engaged joystick could result in uncontrolled movement of an unbalanced load, increasing the risk of injury.
Remedy: Altec will provide a guard kit to install over the pole guide controls, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 829.
Do not drive: No. Park outside: No.
Date: 2020-12-10. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2020 AA, AM, AN, A-Class, TA, DM, DL, DXXXX, DC, and DT digger derricks and aerial device vehicles equipped with a DC pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement.
Consequence: Unintended boom movement may result in potential injury and or property damage.
Remedy: Altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began February 9, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 787.
Do not drive: No. Park outside: No.
Date: 2020-09-24. Systems: EQUIPMENT.
Defect: Altec Industries Inc. (Altec) is recalling certain 2019-2020 AA55, AM50, A77-T Aerial Devices and D2/3/4B, D3E, DHB, DHH and DHE Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5252) may fail.
Consequence: If the fasteners break, the pedestal may separate from the turntable, increasing the risk of injury or death.
Remedy: Altec will notify owners, and dealers will provide replacement fasteners if necessary, free of charge. This recall began October 29, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 778.
Do not drive: No. Park outside: No.
Date: 2020-05-19. Systems: EQUIPMENT.
Defect: Altec Industries Inc. (Altec) is recalling certain 2018-2020 AA55, AM50 and A77 Aerial Devices and D2, D3, D4, DH-B and DH-H Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5185) may fail.
Consequence: If the fasteners break, the pedestal may separate from turntable, increasing the risk of injury or death.
Remedy: Altec will notify owners and will provide replacement fasteners if necessary, free of charge. This recall began July 2, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 760.
Do not drive: No. Park outside: No.
Manufacturer communications
33 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 14 |
|---|
| UNKNOWN OR OTHER | 9 |
|---|
| ELECTRICAL SYSTEM | 8 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| POWER TRAIN | 3 |
|---|
| STRUCTURE | 3 |
|---|
| FUEL SYSTEM, DIESEL | 2 |
|---|
| PARKING BRAKE | 2 |
|---|
11035201
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec Industries, Inc. has been notified by Samson that certain ropes manufactured between May 6 and May 12, 2026 could be mislabeled with incorrect strength ratings on the product tags and supporting certification documentation. These ropes were installed on certain Altec units and require replacem
11019668
Date: 2025-06-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. Altec has had no reports of this issue
11019527
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Altec has learned that the under-body lights on certain DL, DM, AN, and L Series units built from May 2019 to April 2023 require updated wiring with a larger fuse to prevent a blown fuse during max amp draw.
11017094
Date: 2025-04-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has developed additional features and functionality for JEMS Connect. Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
11013486
Date: 2025-02-07. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER.
Altec Industries, Inc. has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake controllera s (EC80) Power Line Communication (PLC) functionality m
11012811
Date: 2025-01-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that certain DC and DM model derricks built from January 2019 to June 2024 could have improper weld fusion. This means the welds could fail, causing a crack.
11007531
Date: 2024-09-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to December 2023 could contain stitch welds rather than the required continuous welds, which could result in cracks forming in the subbase.
11001160
Date: 2024-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.
11000148
Date: 2024-05-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from June 2018 to April 2024 could have a telematics system that is not operating properly. Customers paying for digital complements such as JEMS Connect or E-Series Derricks Insights may not receive
10251642
Date: 2024-03-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020, equipped with a Hetronic radio control system have experienced frequent dropouts or would not connect to the receiver. When the remotes were tested, the radio firmware was found to be at fault. Hetron