No complaints are listed for the 2024 Altec Digger Derrick. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as ALTEC DIGGER DERRICK.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
12 recalls. Showing the latest 10 of 12.
Date: 2026-10-02. Systems: STRUCTURE.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2026 AA Series Aerial Device, 2021-2026 AN Series Aerial Device, 2023-2026 AM Series Aerial Device, and 2024-2026 Digger Derrick, and 2024-2025 A-Class vehicles. The turntable mounted platform access step may have been improperly welded between the step tube and mounting plate, and allow the step to separate from the vehicle.
Consequence: A step that separates or becomes unstable while in use, increases the risk of a fall or injury.
Remedy: Altec will replace the steps, free of charge. Owner notification letters are expected to be mailed November 27, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3374.
Do not drive: No. Park outside: No.
Date: 2026-09-24. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2026 Altec Digger Derrick, and 2023-2025 Altec TA Series Aerial Device vehicles. Improper wiring may prevent the boom stow auto-neutral feature from engaging, which can allow the truck to be driven while the boom is still elevated.
Consequence: When the vehicle is moved or driven with the boom out of stow, the vehicle could exceed the recorded travel height, increasing the risk of a crash.
Remedy: Altec will correct the wiring in the power distribution module to enable the boom stow auto-neutral functionality, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3370.
Do not drive: No. Park outside: No.
Date: 2026-08-21. Systems: FORWARD COLLISION AVOIDANCE.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023 AA Series, 2022-2026 Digger Derrick, and 2025 AM Series vehicles. The Bendix automatic braking system was not recalibrated after relocating the front radar box.
Consequence: An improperly calibrated system may have a delayed braking response, increasing the risk of a crash.
Remedy: Altec will update the collision mitigation system with the revised the parameters, recalibrate, and test the system, free of charge. Owner notification letters are expected to be mailed October 16, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3356.
Do not drive: No. Park outside: No.
Date: 2026-06-26. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Digger Derrick vehicles. The vertical center of gravity with poles in the pole rack was not calculated properly, resulting in an incorrect pole rack capacity rating.
Consequence: While using the pole rack at full capacity, an incorrect high vertical center of gravity during braking and cornering may lead to a loss of vehicle control, increasing the risk of a crash.
Remedy: Altec will provide owners with a safety alert placard, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3335.
Do not drive: No. Park outside: No.
Date: 2026-03-13. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2026 Service Body, Aerial Device, Pressure Digger, Spray Truck, and Digger Derrick vehicles. The low tire pressure rating printed on the final stage certification label is incorrect.
Consequence: An incorrect pressure rating may lead to underinflated tires, increasing the risk of a tire blowout or a crash.
Remedy: Altec will inspect and replace the incorrect certification label, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3294.
Do not drive: No. Park outside: No.
Date: 2026-02-06. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2025 Digger Derrick and 2021-2025 AM Series Aerial Device vehicles. The chassis engine may start unintentionally due to a missing diode in the Altec power distribution module.
Consequence: An engine that starts unexpectedly increases the risk of injury to anyone near the engine compartment during maintenance operations.
Remedy: Altec will provide instructions to inspect the power distribution module for a diode, and provide a repair kit as necessary, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3281.
Do not drive: No. Park outside: No.
Date: 2025-12-18. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.
Consequence: Wiring without adequate protection may short circuit, increasing the risk of a fire.
Remedy: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.
Do not drive: No. Park outside: No.
Date: 2025-09-05. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 Altec Aerial Device, and Digger Derrick vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.
Consequence: An engine shutdown increases the risk of a crash.
Remedy: Altec will replace the hydraulic tank heater relay, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3247. This recall is an expansion of NHTSA recall number 24V681.
Do not drive: No. Park outside: No.
Date: 2025-08-29. Systems: STRUCTURE.
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Consequence: A cable step that fails during use increases the risk of injury.
Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Do not drive: No. Park outside: No.
Date: 2025-08-14. Systems: STRUCTURE.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 Aerial Device, and Digger Derrick vehicles. The front winch bumper may be secured with incorrect bolts, which can cause the bumper to detach from the vehicle.
Consequence: A front bumper that detaches can become a road hazard and increase the risk of a crash. In addition, the bolts can fail suddenly during winch operation, increasing the risk of injury.
Remedy: Altec will replace the bolts, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3244.
Do not drive: No. Park outside: No.
Manufacturer communications
10 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 10 |
|---|
| ELECTRICAL SYSTEM | 4 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| SERVICE BRAKES | 1 |
|---|
| STRUCTURE | 1 |
|---|
11035156
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Altec Industries, Inc. has been notified of a condition affecting certain International HV, HX, eMV, CV, LT, RH, LoneStar, and MV Series trucks equipped with Altec equipment. Outdated Body Control Module (BCM) software may generate erroneous fault codes after the vehicle has been inactive for two to
11031313
Date: 2026-04-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. Once the vehicle reach
11027576
Date: 2026-01-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that hydraulic hoses on certain DM-E and DH derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. This can cause the pole guide to become inoperable.
11019681
Date: 2025-06-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that the velocity fuse, part of the HOP plumbing on the lower boom lift cylinder, may close and fail to open due to air in the circuit during normal operation on certain D3000H, DT65H, and DT85H series derricks built from July 2022 to May 2025. This can prevent the hydraulic overlo
11019668
Date: 2025-06-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. Altec has had no reports of this issue
11017094
Date: 2025-04-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has developed additional features and functionality for JEMS Connect. Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
11013486
Date: 2025-02-07. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER.
Altec Industries, Inc. has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake controllera s (EC80) Power Line Communication (PLC) functionality m
11012811
Date: 2025-01-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that certain DC and DM model derricks built from January 2019 to June 2024 could have improper weld fusion. This means the welds could fail, causing a crack.
11010568
Date: 2024-11-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Altec has learned that trailers with incandescent lighting are not compatible with the Altec supplied trailer plug on certain Altec units mounted on Freightliner M2 Plus and Legacy Chassis built from 2023 to 2025. This can cause the trailer lights to not turn on. The Altec supplied trailer plug is r
11001160
Date: 2024-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.