No complaints are listed for the 2021 Altec Digger Derrick. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as ALTEC DIGGER DERRICK.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
11 recalls. Showing the latest 10 of 11.
Date: 2026-09-24. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2026 Altec Digger Derrick, and 2023-2025 Altec TA Series Aerial Device vehicles. Improper wiring may prevent the boom stow auto-neutral feature from engaging, which can allow the truck to be driven while the boom is still elevated.
Consequence: When the vehicle is moved or driven with the boom out of stow, the vehicle could exceed the recorded travel height, increasing the risk of a crash.
Remedy: Altec will correct the wiring in the power distribution module to enable the boom stow auto-neutral functionality, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3370.
Do not drive: No. Park outside: No.
Date: 2026-02-06. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2025 Digger Derrick and 2021-2025 AM Series Aerial Device vehicles. The chassis engine may start unintentionally due to a missing diode in the Altec power distribution module.
Consequence: An engine that starts unexpectedly increases the risk of injury to anyone near the engine compartment during maintenance operations.
Remedy: Altec will provide instructions to inspect the power distribution module for a diode, and provide a repair kit as necessary, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3281.
Do not drive: No. Park outside: No.
Date: 2025-08-29. Systems: STRUCTURE.
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Consequence: A cable step that fails during use increases the risk of injury.
Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Do not drive: No. Park outside: No.
Date: 2023-09-14. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Consequence: An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Remedy: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
Do not drive: No. Park outside: No.
Date: 2023-05-18. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit. (excerpt)
Consequence: An electrical short-circuit can increase the risk of a fire. (excerpt)
Remedy: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-05-11. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 DT85 Digger Derricks. The Boom pressure limiter may allow the boom to lift loads above the rated capacity and over the Hydraulic Overload Protection (HOP) setting.
Consequence: Lifting loads above the boom capacity could overload the unit and cause instability, increasing the risk of injury.
Remedy: Altec will provide instructions to owners to test the boom lift pressure limiter setting and set it to the correct pressure, free of charge. Owner notification letters are expected to be mailed July 7, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3078.
Do not drive: No. Park outside: No.
Date: 2023-05-04. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3076.
Do not drive: No. Park outside: No.
Date: 2023-03-30. Systems: STRUCTURE.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.
Do not drive: No. Park outside: No.
Date: 2022-05-18. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.
Consequence: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.
Remedy: Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.
Do not drive: No. Park outside: No.
Date: 2022-02-09. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
Consequence: Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
Remedy: Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.
Do not drive: No. Park outside: No.
Manufacturer communications
24 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 11 |
|---|
| EQUIPMENT | 9 |
|---|
| ELECTRICAL SYSTEM | 5 |
|---|
| POWER TRAIN | 3 |
|---|
| SUSPENSION | 3 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| PARKING BRAKE | 2 |
|---|
| AIR BAGS | 1 |
|---|
11035201
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec Industries, Inc. has been notified by Samson that certain ropes manufactured between May 6 and May 12, 2026 could be mislabeled with incorrect strength ratings on the product tags and supporting certification documentation. These ropes were installed on certain Altec units and require replacem
11027576
Date: 2026-01-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that hydraulic hoses on certain DM-E and DH derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. This can cause the pole guide to become inoperable.
11019668
Date: 2025-06-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. Altec has had no reports of this issue
11017094
Date: 2025-04-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has developed additional features and functionality for JEMS Connect. Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
11013486
Date: 2025-02-07. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER.
Altec Industries, Inc. has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake controllera s (EC80) Power Line Communication (PLC) functionality m
11012811
Date: 2025-01-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that certain DC and DM model derricks built from January 2019 to June 2024 could have improper weld fusion. This means the welds could fail, causing a crack.
11007531
Date: 2024-09-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to December 2023 could contain stitch welds rather than the required continuous welds, which could result in cracks forming in the subbase.
11001160
Date: 2024-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.
11000148
Date: 2024-05-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from June 2018 to April 2024 could have a telematics system that is not operating properly. Customers paying for digital complements such as JEMS Connect or E-Series Derricks Insights may not receive
10245532
Date: 2023-11-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, UNKNOWN OR OTHER.
Altec has learned that an incorrect grade auger retention pin could be installed on certain DC, DL, and DM derricks built from July 2015 to August 2023. Over time, this could result in the pin becoming damaged.