The Used Car Index

2010 Chevrolet Impala problems

NHTSA lists 441 complaints for the 2010 Chevrolet Impala, 18 of them mention a crash and 3 mention a fire. 10 complaints mention an injury, with 12 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHEVROLET IMPALA.

At a glance

Complaints
441
With crash
18
With fire
3
With injury (complaints)
10
Injuries
12
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,141,731
Investigations
0
Open investigations
0
Manufacturer communications
1,186

Complaints per 100k sold: 256.279. Units sold: 172,078; sales year: 2010; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM13229.9%
AIR BAGS10223.1%
ENGINE8820.0%
ELECTRONIC STABILITY CONTROL (ESC)7416.8%
POWER TRAIN6715.2%
VEHICLE SPEED CONTROL4710.7%
STEERING429.5%
UNKNOWN OR OTHER235.2%
SERVICE BRAKES214.8%
TRACTION CONTROL SYSTEM214.8%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION5
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM5
ELECTRICAL SYSTEMIGNITION4
STRUCTUREBODY4
ELECTRICAL SYSTEMWIRING2
EQUIPMENTAPPLIANCE2
STEERINGRACK AND PINION2
AIR BAGSFRONTAL1
AIR BAGSSENSOR1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

4 recalls.

16V507000

Date: 2016-07-05. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Defect: General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

Do not drive: No. Park outside: No.

14V355000

Date: 2014-06-23. Systems: ELECTRICAL SYSTEM.

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-201 (excerpt)

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. (excerpt)

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299. (excerpt)

Do not drive: No. Park outside: No.

12V377000

Date: 2012-08-03. Systems: SUSPENSION.

Defect: General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Do not drive: No. Park outside: No.

10V480000

Date: 2010-10-13. Systems: SEAT BELTS.

Defect: GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.

Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,186 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT540
ELECTRICAL SYSTEM226
ENGINE AND ENGINE COOLING127
POWER TRAIN89
EQUIPMENT ADAPTIVE/MOBILITY73
ENGINE72
TIRES48
WHEELS48

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

11021792

Date: 2025-08-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/o

11020816

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11019693

Date: 2025-06-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IMPALA441

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2010

Sources

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