NHTSA lists 272 complaints for the 2013 Chevrolet Impala, 16 of them mention a crash and 0 mention a fire. 9 complaints mention an injury, with 12 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as CHEVROLET IMPALA.
At a glance
Complaints
272
With crash
16
With fire
0
With injury (complaints)
9
Injuries
12
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,141,731
Investigations
0
Open investigations
0
Manufacturer communications
1,539
Complaints per 100k sold: 173.473. Units sold: 156,797; sales year: 2013; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRONIC STABILITY CONTROL (ESC)
108
39.7%
ELECTRICAL SYSTEM
52
19.1%
SERVICE BRAKES
51
18.8%
STEERING
34
12.5%
POWER TRAIN
33
12.1%
ENGINE
30
11.0%
WHEELS
23
8.5%
UNKNOWN OR OTHER
22
8.1%
VEHICLE SPEED CONTROL
20
7.4%
AIR BAGS
19
7.0%
Top subsystems
System
Subsystem
Complaints
SUSPENSION
FRONT
3
ELECTRICAL SYSTEM
IGNITION
2
EXTERIOR LIGHTING
HEADLIGHTS
2
POWER TRAIN
AUTOMATIC TRANSMISSION
2
SERVICE BRAKES, HYDRAULIC
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2
STRUCTURE
BODY
2
VISIBILITY
DEFROSTER/DEFOGGER/HVAC SYSTEM
2
ENGINE AND ENGINE COOLING
ENGINE
1
EQUIPMENT
MECHANICAL
1
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-201 (excerpt)
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. (excerpt)
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1,539 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
648
ELECTRICAL SYSTEM
302
ENGINE AND ENGINE COOLING
201
ENGINE
149
POWER TRAIN
111
EQUIPMENT ADAPTIVE/MOBILITY
92
WHEELS
66
FUEL SYSTEM, GASOLINE
64
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11032577
Date: 2026-05-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030091
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
11027601
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11025755
Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If
11023091
Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
New Vehicle Monitoring Programs Section in IVH
11022084
Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.