The Used Car Index

2017 Chevrolet Impala problems

NHTSA lists 116 complaints for the 2017 Chevrolet Impala, 4 of them mention a crash and 0 mention a fire. 8 complaints mention an injury, with 9 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET IMPALA.

At a glance

Complaints
116
With crash
4
With fire
0
With injury (complaints)
8
Injuries
9
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
1,109

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER3126.7%
ENGINE2118.1%
AIR BAGS1714.7%
ELECTRICAL SYSTEM1512.9%
POWER TRAIN1210.3%
STEERING108.6%
EXTERIOR LIGHTING65.2%
FUEL/PROPULSION SYSTEM43.4%
SERVICE BRAKES43.4%
SEATS32.6%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMBODY CONTROL MODULE/BCM1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
POWER TRAINAUTOMATIC TRANSMISSION1
STRUCTUREBODY1
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM1
WHEELSLUGS/NUTS/BOLTS/STUDS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2420.7%0.86
restraint or airbag1916.4%0.89
loss of control1714.7%0.83
noise or comfort1613.8%0.82
fluid or fuel leak1512.9%0.78
electrical electronic1412.1%0.82
visibility or lighting65.2%0.89
unclear32.6%0.97
fire or overheating10.9%1.00
structural or corrosion10.9%0.57
Severities
LabelCountShare of taggedMean confidence
moderate6656.9%0.80
low4034.5%0.79
high76.0%0.91
none21.7%0.85
critical10.9%0.71

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 116 tagged complaints of 116 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,109 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT449
ELECTRICAL SYSTEM236
ENGINE AND ENGINE COOLING137
ENGINE114
POWER TRAIN77
UNKNOWN OR OTHER74
EQUIPMENT ADAPTIVE/MOBILITY64
WHEELS50

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

11022084

Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IMPALA116

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2017

Sources

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