The Used Car Index

2019 Chevrolet Impala problems

NHTSA lists 28 complaints for the 2019 Chevrolet Impala, 4 of them mention a crash and 1 mention a fire. 2 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHEVROLET IMPALA.

At a glance

Complaints
28
With crash
4
With fire
1
With injury (complaints)
2
Injuries
4
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
210,628
Investigations
0
Open investigations
0
Manufacturer communications
632

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM932.1%
AIR BAGS517.9%
POWER TRAIN517.9%
UNKNOWN OR OTHER517.9%
SERVICE BRAKES310.7%
STEERING310.7%
SUSPENSION310.7%
ENGINE27.1%
FUEL/PROPULSION SYSTEM27.1%
LANE DEPARTURE27.1%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREBLIND SPOT DETECTION2
ELECTRICAL SYSTEMHORN1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1242.9%0.89
loss of control517.9%0.70
mechanical failure414.3%0.73
restraint or airbag414.3%0.99
fire or overheating13.6%1.00
noise or comfort13.6%0.91
visibility or lighting13.6%1.00
Severities
LabelCountShare of taggedMean confidence
low1346.4%0.74
moderate828.6%0.73
high725.0%0.90

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 28 tagged complaints of 28 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

18V576000

Date: 2018-08-30. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

632 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT225
ELECTRICAL SYSTEM104
ENGINE AND ENGINE COOLING101
UNKNOWN OR OTHER82
ENGINE72
POWER TRAIN61
EQUIPMENT ADAPTIVE/MOBILITY38
WHEELS38

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11032577

Date: 2026-05-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IMPALA28

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2019

Sources

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