NHTSA lists 353 complaints for the 2013 Dodge Journey, 19 of them mention a crash and 9 mention a fire. 27 complaints mention an injury, with 32 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as DODGE JOURNEY.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 82 | 23.2% | 0.89 |
|---|
| restraint or airbag | 74 | 21.0% | 0.88 |
|---|
| loss of control | 64 | 18.1% | 0.83 |
|---|
| mechanical failure | 60 | 17.0% | 0.71 |
|---|
| unclear | 35 | 9.9% | 0.94 |
|---|
| fire or overheating | 12 | 3.4% | 0.85 |
|---|
| noise or comfort | 9 | 2.5% | 0.89 |
|---|
| fluid or fuel leak | 8 | 2.3% | 0.77 |
|---|
| structural or corrosion | 6 | 1.7% | 0.62 |
|---|
| visibility or lighting | 3 | 0.8% | 0.69 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 186 | 52.7% | 0.80 |
|---|
| low | 114 | 32.3% | 0.72 |
|---|
| high | 44 | 12.5% | 0.85 |
|---|
| critical | 5 | 1.4% | 0.86 |
|---|
| none | 4 | 1.1% | 0.75 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 353 tagged complaints of 353 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2017-07-07. Systems: AIR BAGS.
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Consequence: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Do not drive: No. Park outside: No.
Date: 2016-05-06. Systems: STEERING.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Do not drive: No. Park outside: No.
Date: 2015-10-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Consequence: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
Do not drive: No. Park outside: No.
Date: 2015-07-07. Systems: ENGINE AND ENGINE COOLING.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Consequence: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 1 open.
EA24003
Opened: 2024-08-01. Closed: Not listed.
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehi
Systems: LATCHES/LOCKS/LINKAGES.
Linked campaign numbers: None listed.
PE19014
Opened: 2019-09-09. Closed: 2026-02-25.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
Manufacturer communications
248 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 81 |
|---|
| EQUIPMENT | 75 |
|---|
| POWER TRAIN | 42 |
|---|
| ENGINE AND ENGINE COOLING | 35 |
|---|
| STRUCTURE | 31 |
|---|
| ENGINE | 16 |
|---|
| SEATS | 14 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 9 |
|---|
11034343
Date: 2026-06-18. Type: Warranty Program/Extension. Systems: ENGINE.
Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)
11022027
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11021585
Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11019776
Date: 2025-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11017451
Date: 2025-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11017435
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ACTUATOR - A/C AND HEATER
11017445
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ACTUATOR - A/C AND HEATER
11016138
Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
STARTER - ENGINE
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10248517
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.