NHTSA lists 198 complaints for the 2017 Dodge Journey, 12 of them mention a crash and 7 mention a fire. 12 complaints mention an injury, with 13 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as DODGE JOURNEY.
At a glance
Complaints
198
With crash
12
With fire
7
With injury (complaints)
12
Injuries
13
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,815,661
Investigations
3
Open investigations
1
Manufacturer communications
158
Complaints per 100k sold: 221.303. Units sold: 89,470; sales year: 2017; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
59
29.8%
ENGINE
43
21.7%
POWER TRAIN
32
16.2%
AIR BAGS
29
14.6%
UNKNOWN OR OTHER
25
12.6%
SEATS
20
10.1%
VEHICLE SPEED CONTROL
19
9.6%
STEERING
15
7.6%
FUEL/PROPULSION SYSTEM
14
7.1%
SERVICE BRAKES
14
7.1%
Top subsystems
System
Subsystem
Complaints
SEATS
FRONT ASSEMBLY
5
STRUCTURE
BODY
3
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
2
SEAT BELTS
FRONT
2
VEHICLE SPEED CONTROL
CRUISE CONTROL
2
AIR BAGS
SRS MALFUNCTION WARNING LAMP/LIGHT
1
ELECTRICAL SYSTEM
HORN
1
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
1
FORWARD COLLISION AVOIDANCE
WARNINGS
1
LATCHES/LOCKS/LINKAGES
HOOD
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)
Do not drive: No. Park outside: No.
Investigations
3 investigations; 1 open.
EA24003
Opened: 2024-08-01. Closed: Not listed.
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehi
Systems: LATCHES/LOCKS/LINKAGES.
Linked campaign numbers: None listed.
PE24006
Opened: 2024-02-27. Closed: 2025-09-26.
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.A Complainants reported experiencing black screens, upside down images, flashing images, or blurred images. A A back up camera that does not display correctly increas
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
Manufacturer communications
158 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
42
ELECTRICAL SYSTEM
33
STRUCTURE
29
ENGINE AND ENGINE COOLING
21
POWER TRAIN
19
SEATS
13
ENGINE
8
PARKING BRAKE
6
11036184
Date: 2026-08-06. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.
EMISSION RECALL NORTH AMERICA Catalytic Converter Efficiency Z98 SYMPTOM DESCRIPTION About 68,312 of the above vehicles may exceed emission standards for Oxides of Nitrogen (NOx) because of a loss of catalytic converter efficiency.
11022027
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11021585
Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11019776
Date: 2025-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11017451
Date: 2025-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11017435
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ACTUATOR - A/C AND HEATER
11017445
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ACTUATOR - A/C AND HEATER
11016138
Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
STARTER - ENGINE
10251783
Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.