The Used Car Index

2014 Dodge Journey problems

NHTSA lists 416 complaints for the 2014 Dodge Journey, 26 of them mention a crash and 9 mention a fire. 28 complaints mention an injury, with 38 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE JOURNEY.

At a glance

Complaints
416
With crash
26
With fire
9
With injury (complaints)
28
Injuries
38
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,815,661
Investigations
2
Open investigations
1
Manufacturer communications
214

Complaints per 100k sold: 444.577. Units sold: 93,572; sales year: 2014; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM10625.5%
ENGINE9823.6%
SERVICE BRAKES8019.2%
UNKNOWN OR OTHER6515.6%
AIR BAGS4611.1%
SEATS4310.3%
ELECTRONIC STABILITY CONTROL (ESC)419.9%
POWER TRAIN368.7%
STEERING286.7%
VEHICLE SPEED CONTROL225.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY11
SEATSFRONT ASSEMBLY5
SERVICE BRAKES, AIRANTILOCK5
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP3
EQUIPMENTELECTRICAL2
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
BACK OVER PREVENTIONSENSING SYSTEM1
ELECTRICAL SYSTEMALTERNATOR/GENERATOR/REGULATOR1
ELECTRICAL SYSTEMINTEGRATED TRAILER BRAKE CONTROL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic11527.6%0.87
loss of control8420.2%0.84
restraint or airbag7718.5%0.88
mechanical failure5012.0%0.81
unclear4911.8%0.90
fire or overheating163.8%0.80
visibility or lighting81.9%0.88
fluid or fuel leak61.4%0.85
structural or corrosion61.4%0.62
noise or comfort51.2%0.71
Severities
LabelCountShare of taggedMean confidence
moderate23857.2%0.80
low12530.0%0.70
high4510.8%0.83
critical51.2%0.84
none30.7%0.90

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 416 tagged complaints of 416 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

18V332000

Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.

Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)

Do not drive: No. Park outside: No.

17V824000

Date: 2017-12-21. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)

Do not drive: No. Park outside: No.

17V432000

Date: 2017-07-07. Systems: AIR BAGS.

Defect: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Do not drive: No. Park outside: No.

16V273000

Date: 2016-05-06. Systems: STEERING.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Do not drive: No. Park outside: No.

15V675000

Date: 2015-10-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Do not drive: No. Park outside: No.

15V431000

Date: 2015-07-07. Systems: ENGINE AND ENGINE COOLING.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Do not drive: No. Park outside: No.

14V711000

Date: 2014-11-07. Systems: EQUIPMENT.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa (excerpt)

Consequence: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 1 open.

EA24003

Opened: 2024-08-01. Closed: Not listed.

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehi

Systems: LATCHES/LOCKS/LINKAGES.

Linked campaign numbers: None listed.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

Manufacturer communications

214 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM62
EQUIPMENT60
POWER TRAIN41
ENGINE AND ENGINE COOLING31
STRUCTURE25
ENGINE16
SEATS12
UNKNOWN OR OTHER7

11034343

Date: 2026-06-18. Type: Warranty Program/Extension. Systems: ENGINE.

Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)

11022027

Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

11021585

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LAMP - DOME

11019776

Date: 2025-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LAMP - DOME

11017451

Date: 2025-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LAMP - DOME

11017435

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

ACTUATOR - A/C AND HEATER

11017445

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

ACTUATOR - A/C AND HEATER

11016138

Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

STARTER - ENGINE

10251783

Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248517

Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
JOURNEY416

Same model, other years

All model years | All Dodge models

Other Dodge models, 2014

Sources

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