NHTSA lists 235 complaints for the 2018 Dodge Journey, 7 of them mention a crash and 2 mention a fire. 7 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as DODGE JOURNEY.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2022-09-29. Systems: EXTERIOR LIGHTING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Do not drive: No. Park outside: No.
Date: 2018-08-09. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module (excerpt)
Consequence: A vehicle stall can increase the risk of a crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-08-09. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Do not drive: No. Park outside: No.
Date: 2018-06-14. Systems: BACK OVER PREVENTION.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A loss of image in the rearview camera while backing up can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Do not drive: No. Park outside: No.
Date: 2018-06-14. Systems: VISIBILITY.
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.
Do not drive: No. Park outside: No.
Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)
Do not drive: No. Park outside: No.
Investigations
3 investigations; 1 open.
EA24003
Opened: 2024-08-01. Closed: Not listed.
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehi
Systems: LATCHES/LOCKS/LINKAGES.
Linked campaign numbers: None listed.
PE24006
Opened: 2024-02-27. Closed: 2025-09-26.
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.A Complainants reported experiencing black screens, upside down images, flashing images, or blurred images. A A back up camera that does not display correctly increas
Systems: BACK OVER PREVENTION.
Linked campaign numbers: 25E052, 25V552.
PE19014
Opened: 2019-09-09. Closed: 2026-02-25.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
Manufacturer communications
139 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 35 |
|---|
| ELECTRICAL SYSTEM | 28 |
|---|
| STRUCTURE | 26 |
|---|
| ENGINE AND ENGINE COOLING | 19 |
|---|
| POWER TRAIN | 17 |
|---|
| SEATS | 13 |
|---|
| ENGINE | 8 |
|---|
| PARKING BRAKE | 6 |
|---|
11026577
Date: 2025-12-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
CAMERA a REAR VIEW
11025028
Date: 2025-10-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Engine Oil Leak
11022027
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11021585
Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11019776
Date: 2025-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11018447
Date: 2025-05-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
11017451
Date: 2025-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
LAMP - DOME
11017435
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ACTUATOR - A/C AND HEATER
11017445
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ACTUATOR - A/C AND HEATER
11016138
Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
STARTER - ENGINE