The Used Car Index

2003 Thomas Built Buses SAF-T-Liner C2 problems

NHTSA lists 1 complaints for the 2003 Thomas Built Buses SAF-T-Liner C2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
243,435
Investigations
1
Open investigations
0
Manufacturer communications
133

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL SYSTEM, GASOLINE1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

4 recalls.

18V083000

Date: 2018-01-30. Systems: EQUIPMENT.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Add (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)

Do not drive: No. Park outside: No.

08V088000

Date: 2008-02-26. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: DAIMLER TRUCKS IS RECALLING 760 MY 2003-2007 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 6, 2005 AND JULY 19, 2006, EQUIPPED WITH BRAUN WHEELCHAIR LIFTS, MODELS NL, NCL, OR NVL. THE THRESHOLD WARNING SYSTEMS OF THE SUBJECT MODEL WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.

Consequence: SHOULD THE THRESHOLD WARNING SYSTEM FAIL TO OPERATE, THE LIFT USER CAN FALL FROM THE VEHICLE AND BE SERIOUSLY INJURED.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY WHICH WILL BE PERFORMED BY THOMAS BUILT DEALERSHIPS. THE RECALL BEGAN ON AUGUST 8, 2008. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.

Do not drive: No. Park outside: No.

08V087000

Date: 2008-02-26. Systems: STRUCTURE.

Defect: DAIMLER TRUCKS IS RECALLING 243,435 MY 1995-2008 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 1994, AND MARCH 10, 2008. (ADDITIONAL BUSES HAVE BEEN ADDED TO THIS RECALL CAMPAIGN. PLEASE SEE SUPPLEMENTAL REPORT NO. 4) THE EMERGENCY EXIT DOOR HANDLE BEGINS CORRODING AROUND THE SECURING ROLL PIN AND SQUARE DRIVE MECHANISM CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE. CONTINUED CORROS (excerpt)

Consequence: IN THE EVENT OF AN EMERGENCY, A PERSON ON THE OUTSIDE OF THE BUS MAY BREAK THE DOOR HANDLE TRYING TO OPEN THE EMERGENCY EXIT POTENTIALLY DELAYING EVACUATION AND INCREASING THE RISK OF PERSONAL INJURY TO THE VEHICLE'S OCCUPANTS. (excerpt)

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPLACE THE HANDLES WITH A MORE ROBUST HANDLE FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS. THE RECALL BEGAN ON AUGUST 18, 2008, AND NOTIFICATION FOR THE REVISED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT APRIL 29, 2009. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871. (excerpt)

Do not drive: No. Park outside: No.

07V302000

Date: 2007-07-16. Systems: SERVICE BRAKES, AIR.

Defect: CERTAIN FREIGHTLINER SCHOOL BUS CHASSIS, HEAVY TRUCKS, AND THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 2002 AND JULY 3, 2007, EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRING BRAKE MODULATING VALVE CAN BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR (excerpt)

Consequence: THESE CONDITIONS COULD EITHER RESULT IN LEAKAGE AND CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKE WITHOUT WARNING OR POSSIBLY LEAD TO UNINTENDED VEHICLE ROLLAWAY OR BRAKE DRAG WHICH COULD RESULT IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH. (excerpt)

Remedy: FREIGHTLINER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 11, 2008 TO FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS OWNERS; TO THOMAS BUILT BUS OWNERS ON FEBRUARY 1, 2008. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE07054

Opened: 2007-11-09. Closed: 2008-03-04.

EMERGENCY DOOR HANDLE FAILURE

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONAFTERBECOMING AWARE THAT FLEETS WERE HAVING HANDLE FAILURES ON THE REAR EMERGENCY DOOR EXIT.THE FAILURE RESULTED IN THE DOOR HANDLE SEPARATING FROM THEDOOR LATCH MECHANISM.WHEN THE HANDLE FAILS, THE REAR EMERGENCY EXIT DOOR CAN NOT BE OPENED FROM OUTSIDE THE BUS.THE FAILURE RESULTS FROM CORROSION OF THE EXTERIOR DOOR HANDLE AROU

Systems: STRUCTURE.

Linked campaign numbers: 08V087000.

Manufacturer communications

133 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT68
ELECTRICAL SYSTEM12
ENGINE AND ENGINE COOLING10
STRUCTURE10
ENGINE8
FUEL SYSTEM, GASOLINE7
FUEL SYSTEM, OTHER7
POWER TRAIN7

10187830

Date: 2021-02-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Dies

10184787

Date: 2020-12-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Thomas Built Buses Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and

10193744

Date: 2020-11-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE.

Thomas Built Buses Product Awareness Bulletin on RH 3 POS Switch for Electric Operated Entrance Door

10181760

Date: 2020-10-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Thomas Built Bus Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterA A A A? is the only Daimler-approved tool for troubleshooting vehicle powernet issues.

10193743

Date: 2020-10-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Thomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification

10193742

Date: 2020-10-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.

Thomas Built Buses Product Awareness Bulletin on Axial Mounted Air Disc Brake Caliper for Saf-T-Liner C2

10193741

Date: 2020-09-15. Type: Service Bulletin/Repair Instructions. Systems: TIRES.

Thomas Built Buses Product Awareness Bulletin on Hankook DH37 Drive Tire/ Spare Tire

10193738

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

Thomas Built Buses Product Awareness Bulletin on Heater Hose Changes

10193736

Date: 2020-07-17. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

Thomas Built Buses Product Awareness Bulletin on National DriverA?A A s Seat Update

10193735

Date: 2020-07-16. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Thomas Built Buses Product Awareness Bulletin on Jouley Warranty Update

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER C21

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2003

Sources

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