The Used Car Index

2015 Thomas Built Buses SAF-T-Liner C2 problems

NHTSA lists 2 complaints for the 2015 Thomas Built Buses SAF-T-Liner C2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
20
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
53,528
Investigations
1
Open investigations
0
Manufacturer communications
243

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE2100.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
structural or corrosion2100.0%0.77
Severities
LabelCountShare of taggedMean confidence
high2100.0%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

20 recalls. Showing the latest 10 of 20.

19V712000

Date: 2019-10-04. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these v (excerpt)

Consequence: The lack of impact absorption increases the risk of injury in the event of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832. (excerpt)

Do not drive: No. Park outside: No.

19V444000

Date: 2019-06-11. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.

Consequence: The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.

Remedy: DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.

Do not drive: No. Park outside: No.

18V560000

Date: 2018-08-23. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehic (excerpt)

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury. (excerpt)

Remedy: Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785. (excerpt)

Do not drive: No. Park outside: No.

18V254000

Date: 2018-04-19. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.

Do not drive: No. Park outside: No.

18V253000

Date: 2018-04-19. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.

Do not drive: No. Park outside: No.

18V193000

Date: 2018-03-26. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.

Do not drive: No. Park outside: No.

18V192000

Date: 2018-03-26. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.

Do not drive: No. Park outside: No.

18V190000

Date: 2018-03-26. Systems: FUEL SYSTEM, OTHER.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2019 Thomas Built Buses Saf-T-Liner C2 school buses equipped with propane engines. The propane fuel line may contact the j-hook body support bracket that could cause chafing resulting in a propane leak.

Consequence: A propane leak in the presence of an ignition source can increase the risk of a fire.

Remedy: DTNA will notify owners, and dealers will inspect the propane line clearance and reroute the line if needed. Any damaged lines will be replaced. These repairs will be performed free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began on July 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-765.

Do not drive: No. Park outside: No.

18V083000

Date: 2018-01-30. Systems: EQUIPMENT.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Add (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)

Do not drive: No. Park outside: No.

17V665000

Date: 2017-10-19. Systems: FUEL SYSTEM, OTHER.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2018 Thomas Built Bus Saf-T-Liner C2 school buses. The affected vehicles are propane-powered and have propane fuel lines that may contact the transmission yoke, possibly causing a propane leak.

Consequence: A propane leak in the presence of an ignition source can increase the risk of a fire.

Remedy: DTNA will notify owners, and dealers will inspect the propane line routing, correcting it as necessary, free of charge. DTNA issued owners an interim notification on December 14, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-752.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE19007

Opened: 2019-06-18. Closed: 2023-10-17.

Rear Leaf Spring Fractures

On June 18, 2019, the Office of Defects Investigation (ODI) opened PE19-007 to investigate instances of leaf-style suspension springs fracturing in various model 2008-2018 Thomas Built Buses (TBB) school buses, which could lead to a road hazard if a piece of the leaf spring detaches from the vehicle while driving. This investigation was prompted by ODIa s review of field reports in Daimler Truck

Systems: SUSPENSION.

Linked campaign numbers: None listed.

Manufacturer communications

243 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT143
ENGINE AND ENGINE COOLING32
ELECTRICAL SYSTEM26
ENGINE11
EQUIPMENT ADAPTIVE/MOBILITY11
STRUCTURE11
FUEL SYSTEM, GASOLINE9
SEATS8

10225494

Date: 2022-10-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Thomas Built Buses Service Bulletin for DEF Connector Reinforcement Caps. Some customers experience separation of the diesel exhaust fluid (DEF) lines from the connection ports in extreme cold temperatures. To prevent this, a process was developed to secure the lines with wire ties. A new reinforcem

10207457

Date: 2022-01-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Revised Thomas Built Buses Service Bulletin for Incorrect Engine Oil Dipstick Reading. Minor note: added an update of document previously submitted. The related VMRS codes are added

10190551

Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

10189319

Date: 2021-03-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.

10187835

Date: 2021-02-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their statio

10187444

Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.

10187529

Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Important Campaign Information Letter for Dealer Travel for Campaign Performance A?A A TBB.

10187440

Date: 2021-02-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.

10184787

Date: 2020-12-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Thomas Built Buses Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and

10184029

Date: 2020-12-08. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, STEERING.

Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER C22

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2015

Sources

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