Defect: Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Date: 2016-11-18. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN.
Defect: Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
Consequence: An unexpected engine shutdown increases the risk of a crash.
Remedy: Volvo Bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. The recall began on December 20, 2016. Owners may contact Volvo Bus customer service at 1-877-773-8678. Volvo Bus' number for this recall is SR16-86.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
16 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
10
ELECTRICAL SYSTEM
3
ENGINE AND ENGINE COOLING
2
STRUCTURE
2
VISIBILITY
2
EXTERIOR LIGHTING
1
SEAT BELTS
1
10219302
Date: 2022-08-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
10219421
Date: 2022-08-29. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Engine Control Module (EMS) Software (MSW) Information A?A A August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
10217315
Date: 2022-07-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
STORAGE AND STARTUP GUIDELINES : part number updates
10212891
Date: 2022-02-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
VIDA QR Scanner Mobile App
10212892
Date: 2022-02-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
10203701
Date: 2021-11-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, VISIBILITY.
EMERGENCY WINDOW GASKET REPLACEMENT Revision: A Application box VIN updated
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
10188249
Date: 2021-02-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
INTRODUCING A NEW ENGINE COOLANT INTO PREVOST SERVICE CENTER NETWORK
10180590
Date: 2020-09-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
FRONT PANEL, CENTRAL REINFORCEMENT INSTALLATION Revision A Material: Coolant was 20358716, is 685241.
10179431
Date: 2020-08-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
FRONT PANEL, CENTRAL REINFORCEMENT INSTALLATION
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.