The Used Car Index

2003 Chrysler Town and Country problems

NHTSA lists 245 complaints for the 2003 Chrysler Town and Country, 15 of them mention a crash and 7 mention a fire. 18 complaints mention an injury, with 28 injuries and 2 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.

At a glance

Complaints
245
With crash
15
With fire
7
With injury (complaints)
18
Injuries
28
Deaths
2
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
681,000
Investigations
3
Open investigations
0
Manufacturer communications
79

Complaints per 100k sold unavailable. The required sales year is missing.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING5221.2%
ELECTRICAL SYSTEM4016.3%
POWER TRAIN2811.4%
AIR BAGS2510.2%
ENGINE AND ENGINE COOLING176.9%
VISIBILITY176.9%
EXTERIOR LIGHTING166.5%
STRUCTURE156.1%
LATCHES/LOCKS/LINKAGES145.7%
SERVICE BRAKES, HYDRAULIC124.9%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION22
STEERINGHYDRAULIC POWER ASSIST19
STRUCTUREBODY12
STEERINGRACK AND PINION10
ENGINE AND ENGINE COOLINGENGINE8
LATCHES/LOCKS/LINKAGESDOORS8
AIR BAGSFRONTAL6
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS6
EQUIPMENTAPPLIANCE5
EXTERIOR LIGHTINGHEADLIGHTS5

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

2 recalls.

05V134000

Date: 2005-04-06. Systems: LATCHES/LOCKS/LINKAGES.

Defect: ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

04V386000

Date: 2004-08-05. Systems: STEERING.

Defect: ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 0 open.

DP14002

Opened: 2014-09-05. Closed: 2015-04-06.

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTS

Systems: FUEL SYSTEM, GASOLINE.

Linked campaign numbers: None listed.

EA04031

Opened: 2004-11-22. Closed: 2005-04-07.

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY)

Systems: LATCHES/LOCKS/LINKAGES.

Linked campaign numbers: 05V134000.

PE04054

Opened: 2004-07-30. Closed: 2004-11-22.

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT AL

Systems: LATCHES/LOCKS/LINKAGES.

Linked campaign numbers: None listed.

Manufacturer communications

79 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT17
ELECTRICAL SYSTEM14
STRUCTURE13
ENGINE AND ENGINE COOLING9
POWER TRAIN9
STEERING6
SERVICE BRAKES, HYDRAULIC4
UNKNOWN OR OTHER4

10221686

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10229256

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10175743

Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Disinfectant Solution Recommended for COVID-19

10175735

Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10169245

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10169247

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10169249

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

10220097

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10220099

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10220101

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TOWN AND COUNTRY245

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2003

Sources

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