NHTSA lists 681 complaints for the 2013 Chrysler Town and Country, 15 of them mention a crash and 9 mention a fire. 25 complaints mention an injury, with 30 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 243 | 35.7% | 0.73 |
|---|
| loss of control | 115 | 16.9% | 0.86 |
|---|
| unclear | 97 | 14.2% | 0.54 |
|---|
| restraint or airbag | 81 | 11.9% | 0.87 |
|---|
| mechanical failure | 75 | 11.0% | 0.76 |
|---|
| fire or overheating | 21 | 3.1% | 0.85 |
|---|
| visibility or lighting | 18 | 2.6% | 0.88 |
|---|
| structural or corrosion | 11 | 1.6% | 0.58 |
|---|
| fluid or fuel leak | 10 | 1.5% | 0.72 |
|---|
| noise or comfort | 10 | 1.5% | 0.82 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| low | 331 | 48.6% | 0.78 |
|---|
| moderate | 298 | 43.8% | 0.82 |
|---|
| high | 48 | 7.0% | 0.79 |
|---|
| critical | 3 | 0.4% | 0.92 |
|---|
| none | 1 | 0.1% | 0.88 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 681 tagged complaints of 681 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-05-07. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Consequence: An overheated switch may result in a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Do not drive: No. Park outside: No.
Date: 2013-07-02. Systems: AIR BAGS.
Defect: Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupa (excerpt)
Consequence: An air bag that does not deploy, or deploys improperly, may increase the risk of injury. (excerpt)
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48. (excerpt)
Do not drive: No. Park outside: No.
Date: 2013-07-02. Systems: AIR BAGS, ELECTRICAL SYSTEM.
Defect: Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Consequence: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
PE19014
Opened: 2019-09-09. Closed: 2026-02-25.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
DP14004
Opened: 2014-09-25. Closed: 2015-07-24.
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall,
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
Manufacturer communications
236 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 69 |
|---|
| ELECTRICAL SYSTEM | 58 |
|---|
| STRUCTURE | 56 |
|---|
| POWER TRAIN | 34 |
|---|
| ENGINE AND ENGINE COOLING | 23 |
|---|
| VISIBILITY | 18 |
|---|
| ENGINE | 9 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 7 |
|---|
11025727
Date: 2025-11-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11025724
Date: 2025-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11010954
Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10248517
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10244348
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10243208
Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
10243209
Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
10243207
Date: 2023-08-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)