NHTSA lists 773 complaints for the 2011 Chrysler Town and Country, 10 of them mention a crash and 12 mention a fire. 12 complaints mention an injury, with 20 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-05-07. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Consequence: An overheated switch may result in a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Do not drive: No. Park outside: No.
Date: 2011-06-08. Systems: STEERING.
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Consequence: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
PE19014
Opened: 2019-09-09. Closed: 2026-02-25.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
DP14004
Opened: 2014-09-25. Closed: 2015-07-24.
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall,
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
Manufacturer communications
169 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 56 |
|---|
| EQUIPMENT | 46 |
|---|
| POWER TRAIN | 30 |
|---|
| STRUCTURE | 27 |
|---|
| ENGINE AND ENGINE COOLING | 17 |
|---|
| VISIBILITY | 11 |
|---|
| ENGINE | 6 |
|---|
| PARKING BRAKE | 6 |
|---|
11025727
Date: 2025-11-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11025724
Date: 2025-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11010954
Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
10244348
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10242717
Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
10234379
Date: 2023-02-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and g
10247906
Date: 2023-02-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and g
10234378
Date: 2023-02-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the
10247905
Date: 2023-02-14. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the