NHTSA lists 634 complaints for the 2012 Chrysler Town and Country, 7 of them mention a crash and 16 mention a fire. 19 complaints mention an injury, with 24 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 247 | 44.3% | 0.79 |
|---|
| unclear | 89 | 16.0% | 0.58 |
|---|
| loss of control | 77 | 13.8% | 0.84 |
|---|
| mechanical failure | 60 | 10.8% | 0.81 |
|---|
| fire or overheating | 20 | 3.6% | 0.83 |
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| restraint or airbag | 19 | 3.4% | 0.83 |
|---|
| visibility or lighting | 18 | 3.2% | 0.80 |
|---|
| noise or comfort | 12 | 2.2% | 0.78 |
|---|
| structural or corrosion | 11 | 2.0% | 0.68 |
|---|
| fluid or fuel leak | 4 | 0.7% | 0.66 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| low | 270 | 48.5% | 0.77 |
|---|
| moderate | 258 | 46.3% | 0.80 |
|---|
| high | 22 | 3.9% | 0.86 |
|---|
| critical | 4 | 0.7% | 0.55 |
|---|
| none | 3 | 0.5% | 0.65 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 557 tagged complaints of 634 complaints (87.9%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-05-07. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Consequence: An overheated switch may result in a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Do not drive: No. Park outside: No.
Date: 2012-05-02. Systems: EQUIPMENT.
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.
Consequence: THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2012-04-03. Systems: SUSPENSION.
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Consequence: THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2011-09-29. Systems: ENGINE AND ENGINE COOLING.
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE (excerpt)
Consequence: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH. (excerpt)
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
PE19014
Opened: 2019-09-09. Closed: 2026-02-25.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
DP14004
Opened: 2014-09-25. Closed: 2015-07-24.
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall,
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
Manufacturer communications
188 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 53 |
|---|
| EQUIPMENT | 53 |
|---|
| STRUCTURE | 30 |
|---|
| POWER TRAIN | 28 |
|---|
| ENGINE AND ENGINE COOLING | 20 |
|---|
| VISIBILITY | 15 |
|---|
| PARKING BRAKE | 6 |
|---|
| SUSPENSION | 6 |
|---|
11025727
Date: 2025-11-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11025724
Date: 2025-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11010954
Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10248517
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10244348
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10242717
Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
10236933
Date: 2023-04-15. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
10247906
Date: 2023-02-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and g