The Used Car Index

2015 Chrysler Town and Country problems

NHTSA lists 383 complaints for the 2015 Chrysler Town and Country, 15 of them mention a crash and 1 mention a fire. 21 complaints mention an injury, with 25 injuries and 3 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.

At a glance

Complaints
383
With crash
15
With fire
1
With injury (complaints)
21
Injuries
25
Deaths
3
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
61,791
Investigations
1
Open investigations
0
Manufacturer communications
263

Complaints per 100k sold: 408.107. Units sold: 93,848; sales year: 2015; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN11329.5%
SEATS8020.9%
ENGINE6316.4%
ELECTRICAL SYSTEM6216.2%
UNKNOWN OR OTHER4211.0%
AIR BAGS3910.2%
VEHICLE SPEED CONTROL184.7%
STRUCTURE174.4%
STEERING133.4%
SERVICE BRAKES112.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY15
SEATSFRONT ASSEMBLY8
LANE DEPARTUREBLIND SPOT DETECTION4
LATCHES/LOCKS/LINKAGESDOORS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEMADAS1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LATCHES/LOCKS/LINKAGESELECTRONIC LOCK/LATCH ACTUATOR1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1
VEHICLE SPEED CONTROLCRUISE CONTROL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure13936.3%0.78
restraint or airbag10226.6%0.83
loss of control5714.9%0.81
electrical electronic4411.5%0.83
fluid or fuel leak143.7%0.79
noise or comfort102.6%0.89
visibility or lighting92.3%0.78
structural or corrosion41.0%0.79
fire or overheating20.5%0.77
unclear20.5%0.74
Severities
LabelCountShare of taggedMean confidence
moderate25165.5%0.80
low9625.1%0.71
high318.1%0.84
critical30.8%0.95
none20.5%0.69

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 383 tagged complaints of 383 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

17V824000

Date: 2017-12-21. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)

Do not drive: No. Park outside: No.

16V461000

Date: 2016-06-24. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Consequence: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Do not drive: No. Park outside: No.

16V044000

Date: 2016-01-28. Systems: VISIBILITY.

Defect: FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the r (excerpt)

Consequence: If the windshield dislodges during a crash, there is an increased risk of occupant injury. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

Manufacturer communications

263 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT66
ELECTRICAL SYSTEM48
POWER TRAIN40
ENGINE AND ENGINE COOLING37
STRUCTURE37
VEHICLE SPEED CONTROL15
STEERING14
FUEL SYSTEM, GASOLINE10

11025727

Date: 2025-11-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

11025724

Date: 2025-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

11013576

Date: 2025-01-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

"Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: a Either one or both of the sliding door locks do not function. a The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doo

11010954

Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.

10251783

Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10244356

Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

10244348

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10248509

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10243208

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

10243209

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TOWN AND COUNTRY383

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2015

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Chrysler&model=Town+and+Country&year=2015"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.