The Used Car Index

2014 Chrysler Town and Country problems

NHTSA lists 636 complaints for the 2014 Chrysler Town and Country, 20 of them mention a crash and 16 mention a fire. 37 complaints mention an injury, with 44 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.

At a glance

Complaints
636
With crash
20
With fire
16
With injury (complaints)
37
Injuries
44
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
644,757
Investigations
3
Open investigations
0
Manufacturer communications
258

Complaints per 100k sold: 460.736. Units sold: 138,040; sales year: 2014; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM21533.8%
ENGINE15123.7%
SEATS9414.8%
UNKNOWN OR OTHER8914.0%
AIR BAGS7611.9%
POWER TRAIN518.0%
STRUCTURE365.7%
SERVICE BRAKES294.6%
STEERING223.5%
SEAT BELTS152.4%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY35
SEATSFRONT ASSEMBLY8
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS6
LANE DEPARTUREBLIND SPOT DETECTION4
EXTERIOR LIGHTINGHEADLIGHTS3
LATCHES/LOCKS/LINKAGESDOORS3
VISIBILITYPOWER WINDOW DEVICES AND CONTROLS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEMIGNITION1
ELECTRICAL SYSTEMWIRING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic15123.7%0.81
restraint or airbag13521.2%0.85
mechanical failure13020.4%0.75
loss of control9815.4%0.85
fluid or fuel leak436.8%0.88
fire or overheating253.9%0.88
unclear243.8%0.56
structural or corrosion121.9%0.60
visibility or lighting101.6%0.88
noise or comfort81.3%0.80
Severities
LabelCountShare of taggedMean confidence
moderate36457.2%0.79
low20832.7%0.74
high589.1%0.79
critical40.6%0.82
none20.3%0.52

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 636 tagged complaints of 636 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

17V824000

Date: 2017-12-21. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)

Do not drive: No. Park outside: No.

14V632000

Date: 2014-10-08. Systems: TIRES.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle i (excerpt)

Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash. (excerpt)

Remedy: Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63. (excerpt)

Do not drive: No. Park outside: No.

14V234000

Date: 2014-05-07. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 0 open.

PE20012

Opened: 2020-08-06. Closed: 2022-04-04.

Interior Vehicle Fire

On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the investigation was focused on the 2014 Chrysler Town and Country vehicles, the scope of the investig

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

DP14004

Opened: 2014-09-25. Closed: 2015-07-24.

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall,

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

Manufacturer communications

258 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT68
ELECTRICAL SYSTEM61
STRUCTURE45
POWER TRAIN33
ENGINE AND ENGINE COOLING32
VISIBILITY22
VEHICLE SPEED CONTROL10
ENGINE8

11025727

Date: 2025-11-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

11025724

Date: 2025-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

11010954

Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.

10251783

Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10244356

Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

10248517

Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

10244348

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10248509

Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use

10243208

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

10243209

Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TOWN AND COUNTRY636

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2014

Sources

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