NHTSA lists 526 complaints for the 2016 Chrysler Town and Country, 12 of them mention a crash and 1 mention a fire. 7 complaints mention an injury, with 9 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 294 | 55.9% | 0.79 |
|---|
| loss of control | 68 | 12.9% | 0.82 |
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| electrical electronic | 62 | 11.8% | 0.68 |
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| noise or comfort | 35 | 6.7% | 0.81 |
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| restraint or airbag | 32 | 6.1% | 0.85 |
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| fluid or fuel leak | 13 | 2.5% | 0.92 |
|---|
| structural or corrosion | 9 | 1.7% | 0.59 |
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| unclear | 9 | 1.7% | 0.81 |
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| fire or overheating | 3 | 0.6% | 0.81 |
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| visibility or lighting | 1 | 0.2% | 0.90 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 313 | 59.5% | 0.80 |
|---|
| low | 191 | 36.3% | 0.77 |
|---|
| high | 17 | 3.2% | 0.75 |
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| none | 3 | 0.6% | 0.56 |
|---|
| critical | 2 | 0.4% | 0.63 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 526 tagged complaints of 526 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2017-12-21. Systems: EQUIPMENT.
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-06-24. Systems: POWER TRAIN.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Consequence: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Do not drive: No. Park outside: No.
Date: 2016-05-16. Systems: SEATS.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Consequence: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Do not drive: No. Park outside: No.
Date: 2016-01-28. Systems: VISIBILITY.
Defect: FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the r (excerpt)
Consequence: If the windshield dislodges during a crash, there is an increased risk of occupant injury. (excerpt)
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-09-24. Systems: LATCHES/LOCKS/LINKAGES.
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Consequence: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
PE21016
Opened: 2021-07-09. Closed: 2022-07-22.
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches. Many of the complaints described having to remove passengers seated in the r
Systems: LATCHES/LOCKS/LINKAGES.
Linked campaign numbers: None listed.
PE19014
Opened: 2019-09-09. Closed: 2026-02-25.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
Manufacturer communications
230 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 54 |
|---|
| ELECTRICAL SYSTEM | 45 |
|---|
| STRUCTURE | 34 |
|---|
| POWER TRAIN | 29 |
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| ENGINE AND ENGINE COOLING | 28 |
|---|
| STEERING | 14 |
|---|
| VEHICLE SPEED CONTROL | 14 |
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| FUEL SYSTEM, GASOLINE | 10 |
|---|
11025727
Date: 2025-11-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11025724
Date: 2025-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
11013576
Date: 2025-01-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
"Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: a Either one or both of the sliding door locks do not function. a The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doo
11010954
Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
10251783
Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10244348
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10243192
Date: 2023-08-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Suspected engine coolant leak.
10243209
Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC