The Used Car Index

2014 Dodge Durango problems

NHTSA lists 782 complaints for the 2014 Dodge Durango, 23 of them mention a crash and 9 mention a fire. 52 complaints mention an injury, with 60 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE DURANGO.

At a glance

Complaints
782
With crash
23
With fire
9
With injury (complaints)
52
Injuries
60
Deaths
0
Recalls
11
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,815,661
Investigations
7
Open investigations
0
Manufacturer communications
372

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING25933.1%
SEATS16320.8%
ELECTRICAL SYSTEM14919.1%
ENGINE749.5%
AIR BAGS729.2%
UNKNOWN OR OTHER678.6%
SEAT BELTS546.9%
POWER TRAIN425.4%
FUEL/PROPULSION SYSTEM324.1%
STRUCTURE263.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY26
SEATSFRONT ASSEMBLY13
EXTERIOR LIGHTINGTAIL LIGHTS6
ELECTRICAL SYSTEMINSTRUMENT PANEL3
LANE DEPARTUREBLIND SPOT DETECTION2
AIR BAGSPASSENGER SIDE FRONTAL1
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMALTERNATOR/GENERATOR/REGULATOR1
ELECTRICAL SYSTEMWIRING1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting25432.5%0.90
restraint or airbag22729.0%0.88
electrical electronic10012.8%0.83
mechanical failure8010.2%0.72
loss of control617.8%0.77
noise or comfort192.4%0.80
fluid or fuel leak172.2%0.88
unclear121.5%0.84
fire or overheating70.9%0.82
structural or corrosion50.6%0.46
Severities
LabelCountShare of taggedMean confidence
moderate39750.8%0.75
low28035.8%0.71
high9812.5%0.80
none50.6%0.69
critical20.3%0.50

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 782 tagged complaints of 782 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

11 recalls. Showing the latest 10 of 11.

18V332000

Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.

Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)

Do not drive: No. Park outside: No.

17V741000

Date: 2017-11-21. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

Do not drive: No. Park outside: No.

17V572000

Date: 2017-09-18. Systems: SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Consequence: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Do not drive: No. Park outside: No.

17V435000

Date: 2017-07-10. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

Do not drive: No. Park outside: No.

15V461000

Date: 2015-07-23. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain netw (excerpt)

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash. (excerpt)

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, (excerpt)

Do not drive: No. Park outside: No.

14V643000

Date: 2014-10-14. Systems: AIR BAGS, SEAT BELTS.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator (excerpt)

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67. (excerpt)

Do not drive: No. Park outside: No.

14V636000

Date: 2014-10-08. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

Consequence: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.

Do not drive: No. Park outside: No.

14V634000

Date: 2014-10-08. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Do not drive: No. Park outside: No.

14V391000

Date: 2014-07-02. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Consequence: If the vanity lamp wiring shorts, there is an increased risk of fire.

Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

Do not drive: No. Park outside: No.

14V293000

Date: 2014-06-04. Systems: FORWARD COLLISION AVOIDANCE, VEHICLE SPEED CONTROL.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise contr (excerpt)

Consequence: The unintended continued acceleration may increase the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31. (excerpt)

Do not drive: No. Park outside: No.

Investigations

7 investigations; 0 open.

PE19011

Opened: 2019-09-16. Closed: 2021-05-03.

Seat Belt Retraction

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep Grand Cherokee vehicles. The purpose of the investigation was to understand the scope, frequency and safety related consequence of the alleged de

Systems: SEAT BELTS.

Linked campaign numbers: None listed.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

PE16014

Opened: 2016-12-16. Closed: 2024-01-25.

Vehicle Rollaway

Basis a On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents.A These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rot

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

PE15030

Opened: 2015-08-20. Closed: 2016-02-05.

Powered vehicle rollaway

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-s

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

RQ15004

Opened: 2015-07-24. Closed: 2016-01-05.

Software security vulnerability

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to in

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 15V508000.

RQ15003

Opened: 2015-05-01. Closed: 2016-07-06.

Post 14V-391 Headliner Fires

In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 model year (MY) 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured from December 3

Systems: ELECTRICAL SYSTEM, INTERIOR LIGHTING.

Linked campaign numbers: 15V879000.

EA14001

Opened: 2014-01-10. Closed: 2014-08-12.

Headliner Fires

On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notificati

Systems: ELECTRICAL SYSTEM, INTERIOR LIGHTING.

Linked campaign numbers: 14V391000.

Manufacturer communications

372 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM116
EQUIPMENT97
POWER TRAIN51
ENGINE AND ENGINE COOLING39
SEATS39
STRUCTURE32
ENGINE24
STEERING14

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033897

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033308

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11032983

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11032984

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11031337

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Power Liftgate Inoperative.

11031240

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

11031241

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11030229

Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance

11030266

Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SEATS.

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DURANGO782

Same model, other years

All model years | All Dodge models

Other Dodge models, 2014

Sources

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