The Used Car Index

2017 Dodge Durango problems

NHTSA lists 213 complaints for the 2017 Dodge Durango, 9 of them mention a crash and 2 mention a fire. 11 complaints mention an injury, with 11 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE DURANGO.

At a glance

Complaints
213
With crash
9
With fire
2
With injury (complaints)
11
Injuries
11
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,815,661
Investigations
2
Open investigations
0
Manufacturer communications
282

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING8037.6%
ELECTRICAL SYSTEM6229.1%
ENGINE2813.1%
POWER TRAIN2310.8%
UNKNOWN OR OTHER219.9%
FUEL/PROPULSION SYSTEM167.5%
SEATS115.2%
STEERING115.2%
STRUCTURE104.7%
VEHICLE SPEED CONTROL104.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY10
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
EXTERIOR LIGHTINGTAIL LIGHTS2
ELECTRICAL SYSTEMINSTRUMENT PANEL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREWARNING1
SEATSFRONT ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting7736.2%0.88
electrical electronic4722.1%0.79
loss of control2411.3%0.78
mechanical failure209.4%0.85
restraint or airbag167.5%0.87
fluid or fuel leak104.7%0.81
unclear73.3%0.85
noise or comfort62.8%0.68
fire or overheating41.9%0.97
structural or corrosion20.9%0.99
Severities
LabelCountShare of taggedMean confidence
moderate12558.7%0.80
low6731.5%0.70
high167.5%0.90
none41.9%0.91
critical10.5%0.55

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 213 tagged complaints of 213 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

18V332000

Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.

Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)

Do not drive: No. Park outside: No.

17V541000

Date: 2017-08-31. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.

Consequence: If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

PE16014

Opened: 2016-12-16. Closed: 2024-01-25.

Vehicle Rollaway

Basis a On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents.A These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rot

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

Manufacturer communications

282 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM70
EQUIPMENT62
ENGINE AND ENGINE COOLING44
STRUCTURE44
POWER TRAIN29
SEATS18
ENGINE16
BACK OVER PREVENTION12

11034351

Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033895

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

11033897

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033308

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11032983

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11032984

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11031337

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Power Liftgate Inoperative.

11031240

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

11031241

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DURANGO213

Same model, other years

All model years | All Dodge models

Other Dodge models, 2017

Sources

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