The Used Car Index

2020 Ford Transit problems

NHTSA lists 84 complaints for the 2020 Ford Transit, 1 of them mention a crash and 3 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as FORD TRANSIT.

At a glance

Complaints
84
With crash
1
With fire
3
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
620,246
Investigations
1
Open investigations
1
Manufacturer communications
177

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SEATS2732.1%
POWER TRAIN1821.4%
ELECTRICAL SYSTEM1416.7%
STEERING67.1%
UNKNOWN OR OTHER67.1%
ENGINE56.0%
SERVICE BRAKES56.0%
WHEELS56.0%
BACK OVER PREVENTION44.8%
TIRES44.8%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONSENSING SYSTEM1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
ELECTRICAL SYSTEMWIRING1
EQUIPMENTMECHANICAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2428.6%0.92
restraint or airbag2226.2%0.97
electrical electronic1113.1%0.82
loss of control89.5%0.71
visibility or lighting78.3%0.90
fire or overheating56.0%0.77
structural or corrosion33.6%0.79
noise or comfort22.4%0.62
fluid or fuel leak11.2%0.48
unclear11.2%0.98
Severities
LabelCountShare of taggedMean confidence
moderate6071.4%0.83
low1619.0%0.71
high78.3%0.70
none11.2%0.71

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 84 tagged complaints of 84 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

9 recalls.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

23V499000

Date: 2023-07-19. Systems: FUEL SYSTEM, GASOLINE.

Defect: Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.

Consequence: A gasoline leak in the presence of an ignition source may increase the risk of fire.

Remedy: Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.

Do not drive: No. Park outside: No.

21V978000

Date: 2021-12-16. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.

Consequence: Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.

Do not drive: No. Park outside: No.

21V631000

Date: 2021-08-11. Systems: PARKING BRAKE.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Consequence: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

Remedy: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

Do not drive: No. Park outside: No.

20V575000

Date: 2020-09-23. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle (excerpt)

Consequence: Reduced rearward visibility can increase the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. (excerpt)

Do not drive: No. Park outside: No.

20V415000

Date: 2020-07-17. Systems: AIR BAGS.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Consequence: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Do not drive: No. Park outside: No.

20V250000

Date: 2020-05-05. Systems: SEAT BELTS.

Defect: National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirement (excerpt)

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash. (excerpt)

Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477. (excerpt)

Do not drive: No. Park outside: No.

20V222000

Date: 2020-04-20. Systems: SEAT BELTS.

Defect: TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Fe (excerpt)

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash. (excerpt)

Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

RQ21002

Opened: 2021-08-03. Closed: Not listed.

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea

Systems: BACK OVER PREVENTION.

Linked campaign numbers: 26V104, 26V121, 26V606.

Manufacturer communications

177 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM55
POWER TRAIN47
EQUIPMENT37
UNKNOWN OR OTHER32
ENGINE AND ENGINE COOLING13
ENGINE8
STRUCTURE8
LANE DEPARTURE6

11032697

Date: 2026-05-08. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This bulletin supersedes 26-2046. Reason For Update: update the parts list to change the claim quantity of the C clutch friction plates (HL3Z-7B164-A), C clutch steel plates (HL3Z-7B442-F), D clutch steel plates (HL3Z-7B442-D), add the rear driveshaft flange CV joint-to-pinion flange cup bolts and r

11031409

Date: 2026-04-20. Type: Service Bulletin/Repair Instructions. Systems: VEHICLE SPEED CONTROL.

Some 2020-2026 Transit vehicle customers may request vehicle speed to be limited. Speed limiting can be configured to 65 mph (105 km/h), 70 mph (113 km/h), or 75 mph (121 km/h) using the Ford Diagnostic and Repair System (FDRS). It can be found under the toolbox tab labeled "PCM - Vehicle Speed Limi

11031263

Date: 2026-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LANE DEPARTURE.

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs)

11031778

Date: 2026-04-02. Type: Other. Systems: POWER TRAIN.

Customer Satisfaction Program 25N12 Certain 2020-2025 Model Year Transit All-Wheel-Drive (AWD) Vehicles Transfer Case Replacement If Required After Dealer Evaluation

11030282

Date: 2026-03-25. Type: Other. Systems: BACK OVER PREVENTION, LANE DEPARTURE, UNKNOWN OR OTHER.

Advance Notice a Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

11029081

Date: 2026-02-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

For 2017 2026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the pro

11029595

Date: 2026-02-17. Type: Other. Systems: ELECTRICAL SYSTEM.

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Linco

11028832

Date: 2026-02-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This bulletin supersedes TSB 25-2611. Reason For Update: Change the part number for the transmission fluid heat exchanger bolt (Expedition/Navigator) as well as change the claim/package quantities for HL3Z-7B442-F and HL3Z-7B164-C. Some of the vehicles listed in the Model statement above may exhibit

11027124

Date: 2025-12-18. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This bulletin supersedes TSB 25-2474 for 3 Part List corrections. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with d

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TRANSIT84

Same model, other years

All model years | All Ford models

Other Ford models, 2020

Sources

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