NHTSA lists 1,476 complaints for the 2002 Jeep Grand Cherokee, 75 of them mention a crash and 20 mention a fire. 61 complaints mention an injury, with 97 injuries and 4 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as JEEP GRAND CHEROKEE.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
10 recalls.
Date: 2015-01-28. Systems: AIR BAGS.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), (excerpt)
Consequence: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash. (excerpt)
Remedy: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-11-08. Systems: AIR BAGS.
Defect: Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the (excerpt)
Consequence: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contac (excerpt)
Do not drive: No. Park outside: No.
Date: 2009-04-09. Systems: SEATS.
Defect: CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
Consequence: OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
Remedy: DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2006-06-08. Systems: ENGINE AND ENGINE COOLING.
Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
Consequence: IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
Remedy: DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2002-04-08. Systems: FUEL SYSTEM, GASOLINE.
Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Consequence: THIS COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2002-03-26. Systems: AIR BAGS.
Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
Consequence: THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
Remedy: DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2002-01-31. Systems: FUEL SYSTEM, GASOLINE.
Defect: CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2001-12-05. Systems: FUEL SYSTEM, GASOLINE.
Defect: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2001-11-13. Systems: ENGINE AND ENGINE COOLING.
Defect: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK. (excerpt)
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. (excerpt)
Remedy: DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TI (excerpt)
Do not drive: No. Park outside: No.
Date: 2001-09-10. Systems: ELECTRICAL SYSTEM.
Defect: VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Consequence: DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Investigations
7 investigations; 0 open.
RQ14001
Opened: 2014-05-29. Closed: 2015-11-13.
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Offi
Systems: AIR BAGS.
Linked campaign numbers: 15V043000, 15V045000, 15V046000, 15V673000.
EA12005
Opened: 2012-06-12. Closed: 2014-11-14.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RR
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: 13V252000.
PE10031
Opened: 2010-08-23. Closed: 2012-06-14.
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indic
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
DP09005
Opened: 2009-11-06. Closed: 2010-08-23.
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack o
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
EA05020
Opened: 2005-11-14. Closed: 2006-09-12.
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WI
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: 06V199000.
PE05039
Opened: 2005-07-13. Closed: 2005-11-14.
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: 06V199000.
EA01017
Opened: 2001-11-01. Closed: 2002-12-18.
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONALITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NO
Systems: POWER TRAIN.
Linked campaign numbers: 02V053000.
Manufacturer communications
98 manufacturer communications.
Communications by system| System | Count |
|---|
| STRUCTURE | 16 |
|---|
| EQUIPMENT | 15 |
|---|
| ENGINE AND ENGINE COOLING | 14 |
|---|
| POWER TRAIN | 14 |
|---|
| ELECTRICAL SYSTEM | 11 |
|---|
| STEERING | 7 |
|---|
| SERVICE BRAKES, HYDRAULIC | 6 |
|---|
| AIR BAGS | 4 |
|---|
11022026
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11010205
Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Plate - Planetary
10221686
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10229256
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10175743
Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Disinfectant Solution Recommended for COVID-19
10175735
Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
10169249
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
10220097
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
10220099
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
10220101
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.