NHTSA lists 762 complaints for the 2003 Jeep Grand Cherokee, 48 of them mention a crash and 14 mention a fire. 48 complaints mention an injury, with 56 injuries and 1 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as JEEP GRAND CHEROKEE.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2015-01-28. Systems: AIR BAGS.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), (excerpt)
Consequence: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash. (excerpt)
Remedy: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-11-08. Systems: AIR BAGS.
Defect: Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the (excerpt)
Consequence: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash. (excerpt)
Remedy: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contac (excerpt)
Do not drive: No. Park outside: No.
Date: 2009-04-09. Systems: SEATS.
Defect: CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
Consequence: OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
Remedy: DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2006-06-07. Systems: SEATS.
Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
Consequence: OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Investigations
4 investigations; 0 open.
RQ14001
Opened: 2014-05-29. Closed: 2015-11-13.
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Offi
Systems: AIR BAGS.
Linked campaign numbers: 15V043000, 15V045000, 15V046000, 15V673000.
EA12005
Opened: 2012-06-12. Closed: 2014-11-14.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RR
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: 13V252000.
PE10031
Opened: 2010-08-23. Closed: 2012-06-14.
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indic
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
DP09005
Opened: 2009-11-06. Closed: 2010-08-23.
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack o
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
Manufacturer communications
88 manufacturer communications.
Communications by system| System | Count |
|---|
| POWER TRAIN | 20 |
|---|
| ENGINE AND ENGINE COOLING | 15 |
|---|
| EQUIPMENT | 14 |
|---|
| STRUCTURE | 13 |
|---|
| ELECTRICAL SYSTEM | 11 |
|---|
| AIR BAGS | 4 |
|---|
| STEERING | 4 |
|---|
| TRAILER HITCHES | 4 |
|---|
11022026
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11010205
Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Plate - Planetary
10191442
Date: 2021-02-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Mechanical rocker arm, intake, 1.7 ratio.
10220471
Date: 2021-02-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Mechanical rocker arm, intake, 1.7 ratio.
10221686
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10229256
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10175743
Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Disinfectant Solution Recommended for COVID-19
10175735
Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
10220099
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
10220101
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.