The Used Car Index

2024 Jeep Grand Cherokee problems

NHTSA lists 242 complaints for the 2024 Jeep Grand Cherokee, 10 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 1 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as JEEP GRAND CHEROKEE.

At a glance

Complaints
242
With crash
10
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
1
Recalls
16
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
419,035
Investigations
0
Open investigations
0
Manufacturer communications
547

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM11045.5%
ENGINE10342.6%
FUEL/PROPULSION SYSTEM4217.4%
FORWARD COLLISION AVOIDANCE3012.4%
UNKNOWN OR OTHER3012.4%
POWER TRAIN2912.0%
SERVICE BRAKES177.0%
EXTERIOR LIGHTING166.6%
LANE DEPARTURE104.1%
VEHICLE SPEED CONTROL93.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING21
FORWARD COLLISION AVOIDANCEWARNINGS11
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL5
LANE DEPARTUREASSIST5
LANE DEPARTUREWARNING4
LANE DEPARTUREBLIND SPOT DETECTION3
BACK OVER PREVENTIONWARNINGS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
EQUIPMENTELECTRICAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic8635.5%0.87
loss of control5020.7%0.83
fire or overheating3715.3%0.83
mechanical failure2510.3%0.71
unclear229.1%0.94
visibility or lighting145.8%0.92
noise or comfort41.7%0.91
restraint or airbag20.8%0.74
structural or corrosion20.8%0.76
Severities
LabelCountShare of taggedMean confidence
moderate17873.6%0.83
low4418.2%0.75
high145.8%0.87
none52.1%0.59
critical10.4%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 242 tagged complaints of 242 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

16 recalls. Showing the latest 10 of 16.

26V559000

Date: 2026-09-01. Systems: TIRES.

Defect: Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure mo (excerpt)

Consequence: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash. (excerpt)

Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. (excerpt)

Do not drive: No. Park outside: No.

26V413000

Date: 2026-06-30. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter inte (excerpt)

Consequence: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026. (excerpt)

Do not drive: No. Park outside: No.

26V328000

Date: 2026-05-21. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Do not drive: No. Park outside: No.

25V741000

Date: 2025-10-30. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. (excerpt)

Consequence: A vehicle fire can increase the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners (excerpt)

Do not drive: No. Park outside: Yes.

25V576000

Date: 2025-09-04. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Do not drive: No. Park outside: No.

25V472000

Date: 2025-07-17. Systems: SEATS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Do not drive: No. Park outside: No.

24V944000

Date: 2024-12-19. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Do not drive: No. Park outside: No.

24V926000

Date: 2024-12-12. Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, (excerpt)

Consequence: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire. (excerpt)

Remedy: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B. (excerpt)

Do not drive: No. Park outside: No.

24V897000

Date: 2024-11-27. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Do not drive: No. Park outside: No.

24V872000

Date: 2024-11-19. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."

Consequence: Driving without knowing the vehicle's actual speed increases the risk of a crash.

Remedy: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

547 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM147
STRUCTURE49
UNKNOWN OR OTHER35
ENGINE28
POWER TRAIN22
SUSPENSION20
STEERING15
Battery8

11037582

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: a **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** a FCW OFF light ON with no DTCs and can't turn off. a Blank screen an

11037592

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

APPLIQUE - FRONT DOOR

11037354

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

MIL-On and/or Engine Oil Leak

11037355

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Auto Emergency Braking (AEB) Unavailable a Service Required Message In Cluster

11037350

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037345

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037262

Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

11036756

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

11036757

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

11036771

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRAND CHEROKEE242

Same model, other years

All model years | All Jeep models

Other Jeep models, 2024

Sources

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