The Used Car Index

2014 Volvo XC60 problems

NHTSA lists 16 complaints for the 2014 Volvo XC60, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as VOLVO XC60.

At a glance

Complaints
16
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
308,260
Investigations
0
Open investigations
0
Manufacturer communications
265

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM531.3%
ENGINE425.0%
VEHICLE SPEED CONTROL318.8%
FUEL SYSTEM, GASOLINE212.5%
SEAT BELTS212.5%
VISIBILITY/WIPER212.5%
BACK OVER PREVENTION16.3%
EQUIPMENT ADAPTIVE/MOBILITY16.3%
EXTERIOR LIGHTING16.3%
FUEL/PROPULSION SYSTEM16.3%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONSENSING SYSTEM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic531.3%0.93
mechanical failure318.8%0.70
fluid or fuel leak212.5%0.76
loss of control212.5%0.89
restraint or airbag212.5%0.89
visibility or lighting212.5%0.88
Severities
LabelCountShare of taggedMean confidence
moderate1168.8%0.80
low425.0%0.80
high16.3%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 16 tagged complaints of 16 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V378000

Date: 2020-06-30. Systems: SEAT BELTS.

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant i (excerpt)

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash. (excerpt)

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029. (excerpt)

Do not drive: No. Park outside: No.

13V377000

Date: 2013-08-21. Systems: ELECTRICAL SYSTEM.

Defect: Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on. Also, the turn signals, high beams, and headlight switch might not work.

Consequence: Malfunctioning head lamps and/or turn signals increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1-800-458-1552.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

265 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT142
ELECTRICAL SYSTEM79
EQUIPMENT ADAPTIVE/MOBILITY33
WHEELS19
UNKNOWN OR OTHER13
ENGINE AND ENGINE COOLING11
STRUCTURE11
POWER TRAIN10

11032678

Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

11032671

Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" sec

11027178

Date: 2025-12-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service".
 This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC P

11027173

Date: 2025-12-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal. Vehicle type and platform identification.

11020437

Date: 2025-04-10. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 a ?Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 a ?Connect to the vehicle over a wired connection using a

11016002

Date: 2025-02-21. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibil

11015994

Date: 2025-02-13. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibil

11014112

Date: 2025-01-16. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 a ?Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 a ?Connect to the vehicle over a wired connection using a

11014113

Date: 2025-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory

11009811

Date: 2024-10-22. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XC6016

Same model, other years

All model years | All Volvo models

Other Volvo models, 2014

Sources

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