The Used Car Index

2019 Volvo XC60 problems

NHTSA lists 36 complaints for the 2019 Volvo XC60, 5 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as VOLVO XC60.

At a glance

Complaints
36
With crash
5
With fire
0
With injury (complaints)
4
Injuries
5
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
121,605
Investigations
1
Open investigations
0
Manufacturer communications
363

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1233.3%
SERVICE BRAKES822.2%
STEERING513.9%
UNKNOWN OR OTHER513.9%
AIR BAGS411.1%
STRUCTURE411.1%
VEHICLE SPEED CONTROL411.1%
ENGINE38.3%
FORWARD COLLISION AVOIDANCE38.3%
FUEL/PROPULSION SYSTEM38.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY4
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTIONWARNINGS1
EXTERIOR LIGHTINGHEADLIGHTS1
FORWARD COLLISION AVOIDANCEWARNINGS1
LATCHES/LOCKS/LINKAGESDOORS1
SEAT BELTSFRONT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1336.1%0.91
loss of control616.7%0.78
mechanical failure616.7%0.86
restraint or airbag513.9%0.85
noise or comfort38.3%0.69
fire or overheating12.8%0.78
structural or corrosion12.8%0.52
visibility or lighting12.8%1.00
Severities
LabelCountShare of taggedMean confidence
moderate2569.4%0.84
high616.7%0.84
low411.1%0.82
critical12.8%0.56

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 36 tagged complaints of 36 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

23V001000

Date: 2023-01-05. Systems: STEERING.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Do not drive: No. Park outside: No.

21V414000

Date: 2021-06-02. Systems: ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Do not drive: No. Park outside: No.

20V503000

Date: 2020-08-25. Systems: VISIBILITY, VISIBILITY/WIPER.

Defect: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

Do not drive: No. Park outside: No.

20V144000

Date: 2020-03-12. Systems: FORWARD COLLISION AVOIDANCE.

Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Do not drive: No. Park outside: No.

19V220000

Date: 2019-03-20. Systems: SEATS.

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

Consequence: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.

Do not drive: No. Park outside: No.

19V046000

Date: 2019-01-18. Systems: STRUCTURE.

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.

Consequence: If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.

Remedy: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.

Do not drive: No. Park outside: No.

18V800000

Date: 2018-11-13. Systems: ELECTRICAL SYSTEM.

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event (excerpt)

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury. (excerpt)

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917. (excerpt)

Do not drive: No. Park outside: No.

18V589000

Date: 2018-09-05. Systems: EQUIPMENT.

Defect: Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.

Consequence: An electrical shock or a fire can increase the risk of injury or death.

Remedy: Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall began November 1, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39901. Note: Owners are advised not to use the charging cord until it is inspected.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

363 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT131
ELECTRICAL SYSTEM113
EQUIPMENT ADAPTIVE/MOBILITY32
UNKNOWN OR OTHER32
ENGINE AND ENGINE COOLING26
STRUCTURE21
ENGINE17
STEERING15

11033746

Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

11033732

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

11033734

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

11033729

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

11032678

Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

11032671

Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" sec

11031109

Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

11031095

Date: 2026-03-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according

11028386

Date: 2026-01-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.

11028385

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XC6036

Same model, other years

All model years | All Volvo models

Other Volvo models, 2019

Sources

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