The Used Car Index

2016 Volvo XC60 problems

NHTSA lists 38 complaints for the 2016 Volvo XC60, 2 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLVO XC60.

At a glance

Complaints
38
With crash
2
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
308,260
Investigations
0
Open investigations
0
Manufacturer communications
353

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1539.5%
UNKNOWN OR OTHER821.1%
SEAT BELTS615.8%
ELECTRICAL SYSTEM37.9%
SERVICE BRAKES37.9%
AIR BAGS25.3%
ENGINE AND ENGINE COOLING25.3%
EXTERIOR LIGHTING25.3%
EQUIPMENT12.6%
FUEL SYSTEM, GASOLINE12.6%
Top subsystems
SystemSubsystemComplaints
ENGINE AND ENGINE COOLINGENGINE1
EQUIPMENTELECTRICAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1231.6%0.82
loss of control718.4%0.82
restraint or airbag615.8%0.82
unclear410.5%1.00
fluid or fuel leak37.9%0.52
visibility or lighting37.9%0.98
electrical electronic25.3%0.89
fire or overheating12.6%0.99
Severities
LabelCountShare of taggedMean confidence
moderate2360.5%0.81
low923.7%0.67
none37.9%0.87
high25.3%0.88
critical12.6%0.97

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 38 tagged complaints of 38 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

20V378000

Date: 2020-06-30. Systems: SEAT BELTS.

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant i (excerpt)

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash. (excerpt)

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029. (excerpt)

Do not drive: No. Park outside: No.

16V798000

Date: 2016-11-02. Systems: SEAT BELTS.

Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to co (excerpt)

Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash. (excerpt)

Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708. (excerpt)

Do not drive: No. Park outside: No.

15V555000

Date: 2015-09-02. Systems: ELECTRICAL SYSTEM.

Defect: Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.

Consequence: If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.

Remedy: Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com. Volvo's number for this recall is R39574.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

353 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT187
ELECTRICAL SYSTEM101
EQUIPMENT ADAPTIVE/MOBILITY31
ENGINE26
ENGINE AND ENGINE COOLING21
WHEELS20
UNKNOWN OR OTHER17
POWER TRAIN11

11032678

Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

11032671

Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" sec

11027178

Date: 2025-12-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service".
 This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC P

11027173

Date: 2025-12-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal. Vehicle type and platform identification.

11021929

Date: 2025-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.

11020437

Date: 2025-04-10. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 a ?Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 a ?Connect to the vehicle over a wired connection using a

11016002

Date: 2025-02-21. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibil

11015994

Date: 2025-02-13. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibil

11014112

Date: 2025-01-16. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 a ?Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 a ?Connect to the vehicle over a wired connection using a

11014113

Date: 2025-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XC6038

Same model, other years

All model years | All Volvo models

Other Volvo models, 2016

Sources

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