The Used Car Index

2023 Volvo XC60 problems

NHTSA lists 54 complaints for the 2023 Volvo XC60, 3 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLVO XC60.

At a glance

Complaints
54
With crash
3
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
413,151
Investigations
0
Open investigations
0
Manufacturer communications
153

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2138.9%
UNKNOWN OR OTHER1120.4%
FORWARD COLLISION AVOIDANCE916.7%
SERVICE BRAKES916.7%
BACK OVER PREVENTION713.0%
FUEL/PROPULSION SYSTEM611.1%
LANE DEPARTURE59.3%
VISIBILITY/WIPER59.3%
EXTERIOR LIGHTING35.6%
ENGINE23.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING7
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING3
BACK OVER PREVENTIONSENSING SYSTEM3
FORWARD COLLISION AVOIDANCEWARNINGS3
LANE DEPARTUREBLIND SPOT DETECTION3
LANE DEPARTUREWARNING3
BACK OVER PREVENTIONWARNINGS2
CHILD SEATHARNESS RETAINER/CHEST CLIP1
EXTERIOR LIGHTINGTURN SIGNAL1
LANE DEPARTUREASSIST1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2851.9%0.93
loss of control1222.2%0.91
visibility or lighting713.0%0.94
unclear35.6%0.78
mechanical failure23.7%0.97
restraint or airbag11.9%1.00
structural or corrosion11.9%0.89
Severities
LabelCountShare of taggedMean confidence
moderate3870.4%0.90
high713.0%0.85
low713.0%0.69
none23.7%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 54 tagged complaints of 54 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

25V908000

Date: 2025-12-23. Systems: BACK OVER PREVENTION.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibili (excerpt)

Consequence: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Cara s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This r (excerpt)

Do not drive: No. Park outside: No.

25V282000

Date: 2025-05-08. Systems: BACK OVER PREVENTION.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

Do not drive: No. Park outside: No.

23V188000

Date: 2023-03-22. Systems: ELECTRICAL SYSTEM.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

Consequence: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

Do not drive: No. Park outside: No.

23V012000

Date: 2023-01-19. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

Consequence: A reduction in brake support functions can increase the risk of a crash.

Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.

Do not drive: No. Park outside: No.

22V793000

Date: 2022-10-20. Systems: ENGINE AND ENGINE COOLING.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.

Consequence: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.

Remedy: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

153 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM70
EQUIPMENT50
UNKNOWN OR OTHER15
ENGINE AND ENGINE COOLING9
SUSPENSION5
POWER TRAIN4
BACK OVER PREVENTION3
PARKING BRAKE3

11000716

Date: 2024-05-29. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Do Not Connect Third-Party Devices to the DLC/OBD2. Disconnect third party devices.

11000231

Date: 2024-05-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals

10254399

Date: 2024-05-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads

10254404

Date: 2024-05-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.

10254405

Date: 2024-05-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.

10254406

Date: 2024-05-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.

10254398

Date: 2024-04-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.

10253790

Date: 2024-04-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.

10253775

Date: 2024-04-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout

10253774

Date: 2024-04-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XC6054

Same model, other years

All model years | All Volvo models

Other Volvo models, 2023

Sources

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