NHTSA lists 1,075 complaints for the 2000 Dodge Durango, 118 of them mention a crash and 26 mention a fire. 57 complaints mention an injury, with 85 injuries and 11 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as DODGE DURANGO.
Model-generated complaint tags: This model year has not been tagged.
Recalls
2 recalls.
Date: 2004-12-21. Systems: SUSPENSION.
Defect: ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2001-05-08. Systems: AIR BAGS.
Defect: VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALB (excerpt)
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL. (excerpt)
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE (excerpt)
Do not drive: No. Park outside: No.
Investigations
4 investigations; 0 open.
EA03023
Opened: 2003-11-19. Closed: 2005-02-11.
UPPER BALL JOINT SEPARATION
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SA
Systems: SUSPENSION.
Linked campaign numbers: 04V596000.
PE03032
Opened: 2003-07-16. Closed: 2003-11-19.
FRONT SUSP. UPPER BALL JOINT FAILURE
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL J
Systems: SUSPENSION.
Linked campaign numbers: None listed.
PE02082
Opened: 2002-11-06. Closed: 2003-04-23.
SAFETY BELT CINCHING LATCH PLATE
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS
Systems: SEAT BELTS.
Linked campaign numbers: None listed.
PE99074
Opened: 1999-12-13. Closed: 2000-02-24.
STEERING WHEEL/SHAFT SPLINE ATTACHMENT
THIS PE WAS OPENED BASED ON ODI'S RECEIPT OF ONE COMPLAINT OF STEERING WHEEL SEPARATION ON THE SUBJECT VEHICLES.ALLEGEDLY (THAT IS, ACCORDING TO THE REPAIRING FACILITY'S SERVICE MANAGER) THE HUB NUT WAS NEVER INSTALLED ON THE SHAFT SPLINE.ALTHOUGH THE DRIVER LOST CONTROL OF THE VEHICLE, HE/SHE WAS ABLE TO STOP WITHOUT IMPACTING ANYTHING.BASED ON OUR INVESTIGATION AND THE MANUFACTURER'S RESPONSE, O
Systems: STEERING.
Linked campaign numbers: None listed.
Manufacturer communications
92 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 17 |
|---|
| ELECTRICAL SYSTEM | 13 |
|---|
| EQUIPMENT | 13 |
|---|
| POWER TRAIN | 11 |
|---|
| STRUCTURE | 11 |
|---|
| SUSPENSION | 10 |
|---|
| VISIBILITY | 9 |
|---|
| UNKNOWN OR OTHER | 6 |
|---|
10221686
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10229256
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10175735
Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
10176211
Date: 2020-03-23. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.
This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. The horn electrical circuit does not affect the air
10169245
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
10169247
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
10169249
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
10220097
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
10220099
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
10220101
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.