The Used Car Index

2023 Dodge Durango problems

NHTSA lists 31 complaints for the 2023 Dodge Durango, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE DURANGO.

At a glance

Complaints
31
With crash
2
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
74,578
Investigations
0
Open investigations
0
Manufacturer communications
238

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING1238.7%
POWER TRAIN929.0%
ELECTRICAL SYSTEM722.6%
ENGINE516.1%
AIR BAGS39.7%
FUEL/PROPULSION SYSTEM39.7%
FORWARD COLLISION AVOIDANCE26.5%
VEHICLE SPEED CONTROL26.5%
FUEL SYSTEM, GASOLINE13.2%
SERVICE BRAKES13.2%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
FORWARD COLLISION AVOIDANCEWARNINGS2
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1135.5%0.89
visibility or lighting929.0%0.92
mechanical failure516.1%0.72
loss of control26.5%0.64
restraint or airbag26.5%0.94
structural or corrosion26.5%0.62
Severities
LabelCountShare of taggedMean confidence
moderate1548.4%0.90
low1238.7%0.81
high412.9%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 31 tagged complaints of 31 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

26V528000

Date: 2026-08-13. Systems: STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use. (excerpt)

Consequence: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification (excerpt)

Do not drive: No. Park outside: No.

23V640000

Date: 2023-09-18. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.

Consequence: A sudden loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

238 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM58
ENGINE27
STRUCTURE23
D Clutch7
FUEL/PROPULSION SYSTEM7
POWER TRAIN7
UNKNOWN OR OTHER6
Engine5

11037593

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TRANSMISSION KIT - WITH TORQUE CONVERTER

11037594

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TRANSMISSION KIT - WITH TORQUE CONVERTER

11037340

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037341

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037346

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037347

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05

11036356

Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE.

Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): a C14A4-00 - Sensor Adjustment Required. Customers may also experience the following:

11036166

Date: 2026-08-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

HOSE AND TUBE - HEATER SUPPLY AND RETURN

11035317

Date: 2026-07-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): a B22A9-00 - ECU Internal Performance. a B1560-13 - Cellular Antenna 1-Circuit Open

11035051

Date: 2026-07-08. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: a Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DURANGO31

Same model, other years

All model years | All Dodge models

Other Dodge models, 2023

Sources

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