The Used Car Index

2021 Dodge Durango problems

NHTSA lists 202 complaints for the 2021 Dodge Durango, 10 of them mention a crash and 4 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE DURANGO.

At a glance

Complaints
202
With crash
10
With fire
4
With injury (complaints)
4
Injuries
5
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,033,433
Investigations
0
Open investigations
0
Manufacturer communications
561

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING9044.6%
ELECTRICAL SYSTEM4019.8%
UNKNOWN OR OTHER2411.9%
ENGINE2210.9%
STRUCTURE157.4%
AIR BAGS115.4%
FUEL/PROPULSION SYSTEM105.0%
POWER TRAIN105.0%
BACK OVER PREVENTION94.5%
SERVICE BRAKES73.5%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY10
FORWARD COLLISION AVOIDANCEWARNINGS5
BACK OVER PREVENTIONWARNINGS2
ENGINE AND ENGINE COOLINGENGINE2
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
EQUIPMENTELECTRICAL1
EXTERIOR LIGHTINGHEADLIGHTS1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTUREASSIST1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting9044.6%0.97
electrical electronic3416.8%0.85
mechanical failure2813.9%0.85
loss of control136.4%0.81
unclear115.4%0.84
fluid or fuel leak84.0%0.82
restraint or airbag84.0%0.97
fire or overheating63.0%0.92
structural or corrosion42.0%0.63
Severities
LabelCountShare of taggedMean confidence
moderate10451.5%0.83
low8039.6%0.76
high157.4%0.83
none31.5%0.79

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 202 tagged complaints of 202 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

26V528000

Date: 2026-08-13. Systems: STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use. (excerpt)

Consequence: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification (excerpt)

Do not drive: No. Park outside: No.

24V436000

Date: 2024-06-13. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andA Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federa (excerpt)

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B. (excerpt)

Do not drive: No. Park outside: No.

23V115000

Date: 2023-02-23. Systems: STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Consequence: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.

Do not drive: No. Park outside: No.

22V284000

Date: 2022-04-28. Systems: ENGINE AND ENGINE COOLING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

Do not drive: No. Park outside: No.

22V154000

Date: 2022-03-14. Systems: STEERING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

Consequence: Difficulty steering, or a loss of steering control, can increase the risk of a crash.

Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.

Do not drive: No. Park outside: No.

22V140000

Date: 2022-03-10. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor (excerpt)

Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20. (excerpt)

Do not drive: No. Park outside: No.

21V842000

Date: 2021-10-28. Systems: STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Consequence: A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.

Do not drive: No. Park outside: No.

21V280000

Date: 2021-04-22. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

561 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM163
EQUIPMENT136
STRUCTURE48
ENGINE AND ENGINE COOLING45
POWER TRAIN31
ENGINE30
UNKNOWN OR OTHER22
BACK OVER PREVENTION18

11037593

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TRANSMISSION KIT - WITH TORQUE CONVERTER

11037594

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TRANSMISSION KIT - WITH TORQUE CONVERTER

11037340

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037341

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037346

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037347

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05

11036166

Date: 2026-08-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

HOSE AND TUBE - HEATER SUPPLY AND RETURN

11035317

Date: 2026-07-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): a B22A9-00 - ECU Internal Performance. a B1560-13 - Cellular Antenna 1-Circuit Open

11035051

Date: 2026-07-08. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: a Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.

11035064

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DURANGO202

Same model, other years

All model years | All Dodge models

Other Dodge models, 2021

Sources

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