The Used Car Index

2016 Dodge Durango problems

NHTSA lists 161 complaints for the 2016 Dodge Durango, 23 of them mention a crash and 1 mention a fire. 11 complaints mention an injury, with 13 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE DURANGO.

At a glance

Complaints
161
With crash
23
With fire
1
With injury (complaints)
11
Injuries
13
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,815,661
Investigations
2
Open investigations
0
Manufacturer communications
302

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING5332.9%
ELECTRICAL SYSTEM4024.8%
POWER TRAIN3018.6%
UNKNOWN OR OTHER2616.1%
ENGINE169.9%
VEHICLE SPEED CONTROL95.6%
AIR BAGS63.7%
ELECTRONIC STABILITY CONTROL (ESC)63.7%
STRUCTURE63.7%
SEATS53.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY6
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL3
ELECTRICAL SYSTEMWIRING1
EXTERIOR LIGHTINGHEADLIGHTS1
EXTERIOR LIGHTINGTAIL LIGHTS1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LATCHES/LOCKS/LINKAGESDOORS1
SUSPENSIONREAR1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting5131.7%0.92
loss of control4528.0%0.79
electrical electronic2515.5%0.72
mechanical failure169.9%0.71
restraint or airbag85.0%0.96
fluid or fuel leak53.1%0.93
structural or corrosion42.5%0.96
noise or comfort31.9%0.77
unclear31.9%0.65
fire or overheating10.6%1.00
Severities
LabelCountShare of taggedMean confidence
moderate8250.9%0.82
low4427.3%0.71
high3421.1%0.87
none10.6%0.36

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 161 tagged complaints of 161 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

18V332000

Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.

Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)

Do not drive: No. Park outside: No.

16V814000

Date: 2016-11-10. Systems: FUEL SYSTEM, GASOLINE.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source, can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.

Do not drive: No. Park outside: No.

16V168000

Date: 2016-03-23. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

Consequence: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

PE16014

Opened: 2016-12-16. Closed: 2024-01-25.

Vehicle Rollaway

Basis a On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents.A These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rot

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

Manufacturer communications

302 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM73
EQUIPMENT66
ENGINE AND ENGINE COOLING49
POWER TRAIN38
STRUCTURE37
SEATS25
ENGINE24
BACK OVER PREVENTION9

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033897

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033308

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11032983

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11032984

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11031337

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Power Liftgate Inoperative.

11031240

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

11031241

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11030229

Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance

11030266

Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SEATS.

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DURANGO161

Same model, other years

All model years | All Dodge models

Other Dodge models, 2016

Sources

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