The Used Car Index

2019 Dodge Durango problems

NHTSA lists 143 complaints for the 2019 Dodge Durango, 5 of them mention a crash and 2 mention a fire. 6 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE DURANGO.

At a glance

Complaints
143
With crash
5
With fire
2
With injury (complaints)
6
Injuries
8
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
319,610
Investigations
1
Open investigations
0
Manufacturer communications
403

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING4531.5%
ELECTRICAL SYSTEM3826.6%
ENGINE2416.8%
UNKNOWN OR OTHER1913.3%
SERVICE BRAKES, HYDRAULIC1611.2%
POWER TRAIN139.1%
SERVICE BRAKES107.0%
FUEL/PROPULSION SYSTEM74.9%
AIR BAGS64.2%
STEERING64.2%
Top subsystems
SystemSubsystemComplaints
EXTERIOR LIGHTINGBRAKE LIGHTS2
EXTERIOR LIGHTINGTAIL LIGHTS2
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
SEATSFRONT ASSEMBLY2
AIR BAGSSIDE/WINDOW1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting4128.7%0.90
electrical electronic2920.3%0.85
loss of control2316.1%0.85
mechanical failure2114.7%0.70
restraint or airbag117.7%0.93
fluid or fuel leak96.3%0.85
fire or overheating42.8%0.85
unclear42.8%0.94
structural or corrosion10.7%0.93
Severities
LabelCountShare of taggedMean confidence
moderate9465.7%0.78
low3725.9%0.75
high128.4%0.83

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 143 tagged complaints of 143 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

24V838000

Date: 2024-11-07. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied. (excerpt)

Consequence: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash. (excerpt)

Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new (excerpt)

Do not drive: No. Park outside: No.

22V426000

Date: 2022-06-09. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied. (excerpt)

Consequence: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle. (excerpt)

Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date ha (excerpt)

Do not drive: No. Park outside: No.

20V191000

Date: 2020-09-10. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle (excerpt)

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash. (excerpt)

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37. (excerpt)

Do not drive: No. Park outside: No.

20V183000

Date: 2020-03-26. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss o (excerpt)

Consequence: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

Manufacturer communications

403 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT126
ELECTRICAL SYSTEM119
STRUCTURE50
ENGINE AND ENGINE COOLING37
POWER TRAIN32
ENGINE28
UNKNOWN OR OTHER19
BACK OVER PREVENTION16

11037593

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TRANSMISSION KIT - WITH TORQUE CONVERTER

11037594

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TRANSMISSION KIT - WITH TORQUE CONVERTER

11037340

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037341

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037346

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037347

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05

11034385

Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Backup Camera Poor Image Quality Inspection

11034351

Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033972

Date: 2026-06-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Blower Motor Makes Loud Noise

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DURANGO143

Same model, other years

All model years | All Dodge models

Other Dodge models, 2019

Sources

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